Category Archives: Making a Difference

Flight Attendants Spring Into Action

SkyWest’s more than 4,000 flight attendants provide exceptional service and help to tens of thousands of passengers every day. They’re also well trained to respond to a variety of emergency situations, including unexpected medical problems.

On Oct. 18, SkyWest flight 5596, operating as United Express, was flying from Chicago to Halifax, Nova Scotia when a passenger notified Rachel Bessey and Sandy Yeary that her child was acting strangely. She said the girl was having a hard time breathing and was lethargic. Rachel and Sandy sprang into action, requesting assistance from medical professionals onboard and providing support as the young passenger was attended to.

“I went straight into what we needed to do, we ended up using quite a bit of [medical] equipment on the plane,” recalled Rachel.

Both Rachel and Sandy said this was the worst medical issue they have ever had on board, but trusting the training and the medical staff, made the difference.

“By re-iterating the policies and procedures in your mind, when an emergency occurs (as the one we experienced), our actions were calm and second nature,” said Sandy.

Photo of: Rachel Bessy and Sandy YearyPrior to landing, the crew requested medical personnel meet the aircraft in Halifax and the passenger was transported immediately to the hospital. Doctors at the hospital identified that the passenger was suffering from diabetic ketoacidosis (DKA). Her mother disclosed that they were shocked to learn their 13-year-old daughter has Type 1 diabetes. We are grateful to learn that she has since improved and been released from the hospital.

“The medical professionals on the aircraft were just incredible. They saved the young girl’s life. It was quite an experience to witness,” Said Sandy.

“Everyone was great, all the passengers on the plane were so understandable,” said Rachel. “They all could tell we had it under control and coordinated.”

We applaud our crewmembers service, compassion and professionalism in responding to this medical emergency and continuing to take care of all the other passengers on the flight. It’s a great example of the great work that SkyWest teams are doing across North America every day.

To learn more about becoming a part of SkyWest’s flight attendant team, click here.

Bringing Military Experience to SkyWest

This Veterans Day, we salute all the men and women who have and continue to bravely serve our country in the armed forces. SkyWest Airlines is home to more than 1,600 veterans. Their experience and expertise help us deliver high-quality, reliable service on our more than 2,300 daily flights.

Maintenance Crew Lead Bryann Smith while in the United States Navy.

Bryann Smith, a maintenance crew lead working in Nashville, Tennessee (BNA), started at SkyWest after serving 15 years in the United States Navy as an aircraft structures mechanic and combat engineer. Choosing SkyWest was an easy decision for Bryann, who was looking for a company who cared about its employees and those they served.

“What brought me to SkyWest was a career with a company that honestly cares about its employees,” Bryann said. “We care about the safety of our aircraft and passengers more than anything else.”

Brandon Miller, a maintenance supervisor in Minneapolis, Minnesota (MSP), was also drawn to SkyWest due to the airline’s reputation for taking care of its employees.

“I came to SkyWest because it was the most successful regional airline that respects and appreciates its employees,” said Brandon. “I wanted to be part of this great family atmosphere that SkyWest created!”

Maintenance Supervisor Brandon Miller in the cockpit of a KC-10A while in the United States Air Force.

Brandon served in the United States Air Force for four years as a maintenance hydraulic specialist. That experience taught him about decision making, integrity, reliability and being accountable for his actions – valuable qualities that help him in his daily responsibilities at SkyWest.

Augie Briseno, a maintenance trainer working in Palm Springs, California (PSP), also credits the training he received in the United States Navy for helping him to be successful during his 18 ½ years at SkyWest.

“I gained a lot of experience from the military as a collateral duty inspector, quality assurance representative and on-the-job training instructor,” added Augie. “These areas definitely played a huge role in my path and growth at SkyWest.”

“The military instilled leadership skills in me that I honestly don’t think I could have received anywhere else,” Bryann added. “I now help run a SkyWest hangar as a maintenance crew lead. The military taught me to prioritize and how to be ready for any situation that may arise.”

Maintenance Trainer Augie Briseno (far left) while serving in United States Navy.

SkyWest is proud of the service that employees like Bryann, Brandon, Augie and many more have provided during their time in the military and is glad they are a part of the team.

“I am tremendously blessed to have been with the SkyWest family for this length of time!” said Augie.

Learn more about all of the opportunities SkyWest has available for veterans transitioning to civilian careers and apply today on our Careers Page.

SkyWest Teams Prepare 10,000 Pounds of Food for Those in Need

SkyWest people provide exceptional service to millions of passengers every month on flights across the country. And the service doesn’t stop there; they also find countless ways to give back in the communities where they live and work.

Just recently, teams of pilots, flight attendants and airport operations agents volunteered their time to help fight hunger in San Francisco (SFO), Muskegon, MI (MKG), and Boise, ID (BOI). Through their efforts more than 10,000 pounds of food was prepared for local families in need.

SFO
As part SkyWest’s annual Appreciation Week a group of SkyWest employees decided to show their appreciation by volunteering at the San Francisco Marin Food Bank for Hunger Action Month. They were assigned the task of sorting dried rice into one pound bags. After hours of work, they prepped and sealed 1,860 bags for families in need.Volunteering in SFO

They also raised funds for the Food Bank through SkyWest’s Our People in Action program and Delta Dental California’s dollar-for-dollar match. They donated $1,260 and provided double that amount in meals for families in vital need of food.

MKG
A Feed America truck, loaded with food for those in need, arrived unexpectedly in MKG and extra volunteers were needed to help unload the supplies.

Helping in MKGA message was sent to our MKG team and several stepped up to the plate to help their community, volunteering their time and energy to help.

Three SkyWest cross utilized agents and their families joined with other volunteers to help distribute 5,000 pounds of food to 180 people. The team received thanks from the community and Feed America – West Michigan.

BOI
SkyWest crewmembers in Boise spent time at the Idaho Food Bank and in just two hours they were able to bag 2,152 pounds of potatoes and 1,984 pounds of squash. That’s enough food for 3,447 meals! Staff at the Food Bank was over the moon for the donated time and helping hands.SkyWest Team in BOI

SkyWest is proud of our teams and the difference they make both on the ground and in the sky. If you’re ready to become a part of our team, visit our Careers page and check out the current openings.

 

 

Celebrating SkyWest’s Third Year at Wings for Autism

SkyWest’s diverse team mobilizes the company’s values through the service we provide to our customers each day and by giving back in the communities where we live and work. This month SkyWest marked its third year participating in Wings for Autism in Fresno, culminating in our seventh Wings for Autism event of the year.  Wings for Autism mirrors an actual flight experience to help those with autism and other sensory sensitivities navigate and understand air travel.

The company’s long-time partnership with The Arc and the Wings for Autism is just one of the many ways SkyWest provides support for those with disabilities. As an airline that serves millions of diverse passengers each month, SkyWest people expressed their appreciation for this opportunity to introduce the magic of aviation to those who may not have had a chance to fly before.

Get a glimpse of what it was like:

Pilots, flight attendants and other SkyWest team members who volunteer for these events say they love the opportunity to interact with all those who attend and to share their passion for aviation.

“It’s a great event because it gives the families a chance to get used to airplanes and the airport,” said Flight Operations Supervisor Andrew Johnson. Whether in the air on one of our more than 2,400 daily flights or on the ground for special events, our people do a great job of taking care of everyone.

“I was so lucky, it was just like a normal day driving in a car,” said one participant.

This year alone, SkyWest has helped provide these experiences at events in Boise, Idaho (BOI), Erie, Pennsylvania (ERI), Louisville, Kentucky (SDF), Norfolk, Virginia (ORF), Minot, North Dakota (MOT) and Wilkes-Barre/Scranton, Pennsylvania (AVP). At each event you’ll find a common theme: SkyWest employees giving back and providing an exceptional experience. When asked about her favorite part as a mom, Ida Smith noted that she loves knowing people are coming together to provide valuable opportunities for children across the autism spectrum. That’s why SkyWest is proud to be a supporter of Wings for Autism.

Click here to visit our Careers page where you can learn more about how you can become a part of the SkyWest team and be involved in these types of unforgettable events.

SkyWest pilot with D-Day veteran

SkyWest Salutes D-Day Veteran on 75th Anniversary

SkyWest is honored to have been part of one veteran’s special journey back to Normandy to commemorate the 75th anniversary of D-Day.

Mr. Joseph Morettini, a U.S. Army veteran, was travelling to France this month for the international commemoration. These memorials and remembrances hold a special place in Mr. Morettini’s heart, as he served as a paratrooper in the 82nd Airborne Division. He is one of the few living survivors who stormed the beaches of Normandy and served in the Battle of the Bulge.

A resident of Erie, Pennsylvania, Mr. Morettini flew out of Erie International Airport on a SkyWest Airlines flight to begin his journey to France. Tawyna Rexford, SkyWest Airlines Station Manager, described the airline’s role in ensuring Mr. Morettini received special treatment on his journey.

“Our team was able to organize a local American Legion Color Guard, high school JROTC procession, local business veterans group, local fire and police departments, and members of our city council and elected state officials to make an appearance in the surprise send-off,” said Rexford.

The surprise ceremony was heightened, as SkyWest worked to ensure Mr. Morettini’s entire family would be able to witness the celebration honoring their beloved relative.

“We worked behind the scenes to get Mr. Morettini’s whole family here to complete the surprise. Mr. Morettini has made many appearances over the years at all sorts of events across the country. His son has accompanied him to most of the events. In a speech given to the assembled crowd, Mr. Morettini’s son shared that this trip will be the most memorable for both of them, because this is the only event that they have been able to experience as an entire family,” said Rexford.

SkyWest Captain Taylor Spangler, accompanied by First Officer Mark Geyer and Flight Attendant Meghan Decker, presented an American flag to Mr. Morettini on behalf of SkyWest Airlines and Delta Air Lines.

Rexford summarized the day’s events and recognition: “Our people have hearts of gold and unmatched passion for what they do. I am so proud that they exemplify the best qualities of what SkyWest’s Guiding Principles are all about.”

A heartfelt thank you to Mr. Morettini and to all those who have sacrificed for our freedoms.

Preparing for Flight: Autism Awareness Events

Few things bring as much wonder and excitement to little children as flying on a big aircraft to diverse locations. But for some, especially those with Autism and other sensory sensitivities, this experience is anything but exciting. It can be overwhelming and even a little scary.

To help, several SkyWest teams have recently joined forces with The Arc, the Autism Society, TSA and our mainline partners to host Wings For Autism events. These events allow children with Autism and other sensory sensitivities to participate in a flight rehearsal designed to alleviate some of the stress that they might otherwise experience when traveling by air. The recent Wings For Autism days were held in Louisville, Kentucky (SDF), Norfolk, Virginia (ORF), Minot, North Dakota (MOT), and Erie, Pennsylvania (ERI).

Hours of coordination go into each event to allow for the best possible experience for the children. SkyWest general station managers, along with other key stakeholders, spend months in preparation.

“The true stars of the event were our awesome crews who stepped right in by engaging and educating the families in such a positive way,” said General Manager Vince Bogdanovich. “They were patient, attentive, and helped make many future flyers a possibility.”

“It was rewarding to give back time to those who most need it,” said ORD CRJ Captain TJ Darling. “It was an honor and privilege to help. The kids were so excited to hear about the airplane and interact with the crew. What a privilege it was to share our expertise with such a deserving and grateful audience. It was a way to make others’ lives better and there is no better feeling.”

“Navigating an airport is such a nerve-racking experience for everyone on their first time,” added ORD First Officer Kurt Guillan. “To be able to provide an experience for the participants is something all of us involved should be proud of. Knowing I played my small part in helping them gain confidence in a challenging environment is something I take pride in. My crew really hit this one out of the park and showed what it means to be part of the SkyWest family.”

Many thanks to the SkyWest people who volunteered countless hours of coordination and expertise to share their love of flying and provide these families with memories that will last a lifetime!

Revving Engines for Charity at the Annual SkyWest Mini Indy

For the 19th year running, SkyWest Airlines, along with local partners and airline vendors, hosted the annual Mini Indy, the airline industry’s premier charity event. Teams traveled to Southern Utah from around the globe to compete on a newly-designed track that started with a wet corner followed by twists and turns that challenged the drivers in go-karts tapping out at 24 miles-per-hour.

The event combines the heart-pumping, Indy-style race with pit stops, a BBQ competition, a golf tournament and team themes, including designs of the cars for those who bring home the big trophies. While the trophies and competition are all part of the fun, the main focus of the event is raising money for charity. This year, the event raised record-breaking funds for United Way Dixie and the SkyWest Scholarship Fund.

The event embodies the spirit of SkyWest Airlines, giving back to our people and the communities in which we live and work. Mini Indy is just one way SkyWest focuses on our people and those in need. For more information on Mini Indy, click here, or look at job opportunities to join the SkyWest team here.

Looking Back at SkyWest’s 2018 Philanthropic Events

To make the world a better place, it takes consistent acts of kindness and positive contributions, and that is exactly what SkyWest employees do on a daily basis! Whether they are volunteering their time to fly toys to children’s hospitals, or working at the local food bank – SkyWest employees are making magic happen.

To recap the great year we had in our communities, we made a video highlighting some of the events we participated in! Including Wings for Autism, Fantasy Flight, Aviation Day, Bring our Kids to Work Day, Mini Indy and a Habitat for Humanity home build.

Here’s to another year of giving from the SkyWest team in 2019! Read more stories about SkyWest people making a difference.

Interested in joining the SkyWest team? Apply today!

Now Boarding to the North Pole – SkyWest Fantasy Flight in COS

“I don’t think there’s another place in the world tonight with more magic than right here, right now.”

Few things bring as much awe and wonder to children as flying in an airplane. Throw in a flight to the “North Pole” and you have a night of magic and fantasy.

For the 12th straight year, the SkyWest team helped bring the true spirit of the holiday season to children in Colorado Springs with the annual Fantasy Flight to the North Pole. The event provides the magic of Christmas to underprivileged children and their families.

Together with the Junior League of Colorado Springs (JLCS) and CPCD…giving children a head start, SkyWest welcomed more than 30 children and their families to the Colorado Springs Airport to enjoy a day full of joy and laughter.

Those in attendance were able to participate in a number of activities, including ornament making, face painting, corn hole, dinner, playing with the Go Team Therapy Crisis Airport Dogs, visiting with local Olympians and of course, flying on a CRJ700 to the North Pole.

“This was a crazy-awesome experience,” said one parent. “I was so excited for my daughter.”

While in the air, SkyWest flight attendants Linda Kracht, Nayomie Burns and Charlene Theobald joined in games and carols with the kids, singing their way across the night sky.

Upon arrival at the North Pole, the children were greeted by Santa and Mrs. Claus and together made their way up the jet bridge to the fully decorated terminal of the Colorado Springs Airport, courtesy of the SkyWest team in COS.

There, the children told the jolly old elf himself what they wanted for Christmas and were surprised with gifts picked out specifically for them!

“It makes me feel very fortunate and happy that I’m here at SkyWest and that SkyWest is participating in something that gives back to the community so much,” said COS CRJ Captain Curt Young.

Many thanks to SkyWest General Manager Jamie Young and her team as well as all of those at SkyWest who helped make the event possible through countless hours of coordination and expertise.

Read more about SkyWest people making a difference here.