Category Archives: Making a Difference

May 03

My SkyWest Journey: Kaleb Lusby

One of SkyWest’s former captains, Kaleb Lusby, recently wrote a letter describing how he got started at SkyWest and how the nine years he spent at the airline prepared him to get his dream job at a legacy carrier. Here’s his story:

When SkyWest Airlines hired me in 2007, it was apparent immediately that this was a different kind of airline. The environment in which I worked was one that cultivated joy and fulfillment, and helped mold me into the pilot I am today.

My aviation journey started in January 2001 when I was a high school senior wanting to become an airline pilot. I accomplished ground school while finishing my last semester of high school. After graduation I started my flight training at the local airport. By August I was a certified private pilot and, I began my college education at University of Central Missouri in the Professional Pilot Program.

While accomplishing my four year degree, I was also earning credits for flying. This took dedication and passion, flying over weekends, training over breaks and lots of long nights studying. My junior year in college I was hired as a flight instructor for UCM. I spent my final two years building flight time and training some of the best aviators around. My final semester at college, the local dispatch received a call from an air ambulance pilot who had been through the flight program in the past and was looking for a copilot. After interviewing, I was selected and spent two years flying for Children’s Mercy Hospital in Kansas City as an air ambulance pilot.

Then, in February of 2007, I was hired at SkyWest and started training soon after. The tone the instructors set was caring and understanding. If you needed help and asked, you would receive it. Spending time in the right seat as a first officer, I approached every trip as a learning experience, knowing soon I would be in the left seat and commanding the aircraft. SkyWest people take care of their customers and each other.

Once I upgraded to Captain, I could see that the “tone” of the flight was largely dependent upon my actions and attitude. SkyWest had been preparing me for this seat since day one. Little did I know that SkyWest crewmembers had been modeling what it meant to take care of each other, to operate on time and perform with safety as the number one priority. It doesn’t end in the flight deck either; everyone involved has like-minded goals.

During my time as a captain I applied to be a pilot recruiter as well. This was truly an honor to be a part of, because everything that makes this company what it is, starts with who we hire. The people of SkyWest make this company a truly different kind of airline.

This culture that I worked in for nine years helped mold me. And having some of the best training and leadership available, flying great aircraft with phenomenal crews, all within a culture that is truly amazing, helped me to land a job at a legacy airline. Everything I learned during my time at SkyWest has benefited me in my career.

SkyWest is the kind of airline you can stay at for your entire career; however, my dreams and ambitions involved overseas flying. Thank you, SkyWest, for nine wonderful years.

Sincerely,

Kaleb Lusby – MD88 First Officer

SkyWest has been partners with major airlines for decades and we’ve recently signed new flying agreements with United Airlines, Delta Air Lines, American Airlines and Alaska Airlines, giving our pilots more opportunity and exposure than any other regional pilot. Take control of your career with SkyWest. Check out our pilot career guide for more information.

Apr 11

“I’m Your Match!” SkyWest Flight Attendant Donates Kidney to Co-Worker

Tonuah Trujillo

At age 16, Tonuah Trujillo, a Seattle-based SkyWest flight attendant, was diagnosed with a kidney disorder called IgA Nephropathy, which over time deteriorates the kidneys’ ability to filter waste out of blood. After an overnight trip last July landed her in the hospital for two days, Tonuah received the bad news – her kidney function had declined to 12 percent and she was going to need kidney dialysis or a transplant very soon.

“When I first got the news it was overwhelming, and we weren’t quite sure how to get the word out to all our friends and family,” Tonuah explained. “My boyfriend, Todd Hoover (a SkyWest captain based in Chicago) and a few other family members decided to start a Facebook page called ‘Team Tonuah.’ We felt it was the fastest way to get the word out about the situation and locate a possible kidney match.”

“Many of [Tonuah’s] friends and family lined up, filled out the paperwork and started the screening process,” Todd explained. “Unfortunately, we soon learned that the requirements to be a donor match can be hard to achieve, as one by one her loved ones were scratched off the list because they weren’t a match. While the list of volunteers was long, nobody could help.”

Jeanette Perez

As Tonuah was preparing for dialysis due to the lack of donor matches, an incredible thing was taking place behind the scenes. For nearly three months, Jeanette Perez, a Chicago-based SkyWest flight attendant was taking numerous tests to see if she was a match for Tonuah.

“I became aware of Tonuah’s need via Todd’s Facebook page back in the fall. Long story short, I went through test after test to see if I was her match with the mentality of ‘if it’s meant to be it will,’” said Jeanette. “I was finally given the go at the end of January and told Tonuah the good news. She did not know I was testing. She didn’t even know who I was really – other than our one time meeting on a Christmas deadhead.”

On January 28, Tonuah received a life-changing text from an unknown phone number. It said, “Hey Tonuah! Good morning! It’s Jeanette – we met on Christmas… I brought you doughnuts. Heard you need a kidney. This is a weird text, so I’ll just spit it out. I’m your match. Really didn’t know any other way to put it out there. Fancy a chat sometime?”

“At first I was in shock!” said Tonuah. “I had only met Jeanette one time, and it was just last Christmas. She was on my flight and I felt like we had an instant connection. Unbeknownst to me, she had already been in the testing program since November, before I ever met her.”

The two connected and immediately felt as though they had known each other forever. Between Tonuah’s courage, positive attitude and strength to push on, and Jeanette’s incredible kindness, self-sacrifice and love, these two incredible women truly are an incredible match.

Following several other hurdles, the kidney transplant surgery was performed on March 28, 2016.

The surgery went well and both Jeanette and Tonuah are recovering, slowly but surely.

“Everything is going well. ‘Leftie,’ as we affectionately call the kidney, started working on cleaning my blood right way,” said Tonuah. “I know it’s a long road ahead, but so far I’m feeling good…Words can’t express how amazing I think our SkyWest family is.”

Jeanette and Tonuah are a great example of SkyWest’s unique culture where 11,000+ employees are continually going out of their way to help and support each other. To learn more about SkyWest and the opportunities that are available to work with people like Jeanette and Tonuah, visit www.skywest.com and check out the career page.

For more information about kidney donation, visit the National Kidney Foundation.

Read more stories about SkyWest people making a difference!

Apr 08

SkyWest Captain Praised for Little Act of Kindness

SkyWest people are the best in the industry! Just check out this story that was shared on Facebook after one SkyWest CRJ captain helped a young family with their sleepy toddler.

We landed at midnight and both kids were fast asleep. We waited until we we were the last ones on the plane and woke up…

Posted by Jennifer Braithwaite Cowley on Tuesday, April 5, 2016

Interested in working with incredible people like this captain? Find out more about flying with SkyWest here!

Check out more stories about SkyWest people making a difference!

Mar 31

SkyWest Mini Indy 2016 Wins Big for Charity

The engines revved and the checkered flag flew at the Ridgetop Raceway in St. George, Utah as 34 teams from around the globe recently vied for racing fame at the 2016 SkyWest Mini Indy! The airline industry’s premier charity event, Mini Indy includes Indy-style cars racing up to 25 MPH, a finger-lickin’ BBQ pit master’s competition and golf against the scenic backdrop of Southern Utah’s unmatched beauty – all to benefit those in need!

Since its inception 16 years ago, the SkyWest Mini Indy has raised more than $1 million for United Way Dixie. Those donations have helped countless people in need in Southern Utah, with 100 percent of the proceeds staying in the community to help those who are struggling to meet their basic physical and emotional needs.

In conjunction with the event, nearly $50,000 was raised in 2016 to benefit the SkyWest Scholarship Program through the Mini Indy Golf Tournament and a drawing to win a CAN-AM Outlander Max 400 4-wheeler, generously donated by Bombardier. In the last 15 years, the SkyWest Scholarship Program has helped hundreds of SkyWest employees and their family members achieve their higher education and professional goals.

Mini Indy is just one of the many ways SkyWest gives back to the community. To get more information on the excitement and the partners involved in Mini Indy, visit www.miniindy.org.

Mar 14

Leading Team SkyWest in the Fight Against Parkinson’s

Patrick Altree, a San Francisco-based SkyWest captain, first noticed that something was amiss when his right hand would tremble slightly as he was trying to hold something steady, like pouring a can of soda into a glass. He dismissed it as stress or caffeine since it would come and go. But as the problem began to occur more frequently over the next year, he and his girlfriend (now his wife) started a voyage of self-diagnosis. While all the signs pointed to Parkinson ’s disease, Patrick continued to dismiss the idea.

Patrick went through a series of tests he refers to as the “Parkinson’s Field Sobriety” where a patient is asked to walk, open and close their hands, recite the months of the year backwards, touch their fingers to their nose, etc. Based on the results, Patrick was diagnosed with Young Onset Parkinson’s at the age of 38. Since being diagnosed six and a half years ago, he has refused to sit on the sidelines and has taken an active role in learning more about the disease and is raising funds to bring awareness to and find a cure for Parkinson’s.

Every April during Parkinson’s Awareness Month, Patrick heads up Team SkyWest in the Paws for Parkinson’s 5k in San Diego. To date, Patrick’s SkyWest team has raised nearly $20,000 for Parkinson’s related research and has become one of the top 10 teams in terms of total money donated.

“The majority of these donations were from individual employees, many whom I’ve never met,” says Patrick. “These are some of the best examples of what the spirit of SkyWest is all about. The generosity and compassion from perfect strangers has been particularly humbling.”

Parkinson’s patients are often diagnosed when they’re in their 60s. Patrick’s battle with Parkinson’s began when he was in his 30s and illustrates how the disease can affect anyone. Fortunately for Patrick, he responds well to the only FAA-approved treatment using a drug called L-DOPA. This medication, coupled with running and a good diet, has kept Patrick relatively stable.

“Parkinson’s is relentless. It is degenerative, progressive and there is no cure,” says Patrick. “It is all of those things and so much more. Parkinson’s has been a blessing to me. It has taught me the importance of the here and now, the relevance and finite nature of time and that there are things in this world much bigger than myself. It has taught me patience and gratitude, and just how valuable simple kindness is.”

Patrick’s fundraising efforts support Parkinson’s research, including determining what causes Parkinson’s and how to prevent the disease, developing new treatments and eventually finding a cure.

The next Paws for Parkinson’s 5K will be held on Saturday, April 16 at Liberty Station Park in San Diego, right next to San Diego Lindbergh Field. You can also learn more by visiting Patrick’s team page here.

Dec 31

SkyWest’s Top Service Moments of 2015

As 2015 comes to a close, it’s time to take a look at some of the exceptional service that SkyWest employees have provided during the past 12 months. The following are seven of SkyWest’s top service moments of 2015.

Flight Crew Brings Family Together One Last Time

When the Vandenberg siblings received a call that their mother’s health had taken a turn for the worse, they immediately booked their flights to reach her. When a delay made it seem like they would never make their connecting flight in Denver, the SkyWest crew on board went above and beyond to help get the Vandenbergs onto their next flight moments before it left the gate. Thanks to the efforts of crewmembers on both flights, the Vandenbergs were able to spend precious final moments with their mother.

“The little things in life matter, as they add up to big things. And, in doing the little things very well, your flight crews allowed us the precious moments with our mother that we would have missed otherwise,” wrote Thom Vandenberg. “For that, we want to express our heartfelt thanks and recognize a job very well done.”

First Officer Gives Wings to Young Cancer Fighter

A brave six-year-old girl was fighting cancer and having a tough day when she met Joe Myers, a SkyWest first officer, on the shuttle ride to the airport. Joe immediately began trying to make her day better and by joking with her. He even removed the wings from his shirt and pinned them on her, telling her he was making her an honorary pilot. The little girl’s parents said that she wouldn’t part with the wings and even slept in her shirt that night with the wings safely secured on it.

“I was blessed that night,” said Joe. “That little girl touched my heart and gave me far more than I could have ever given her. When I pinned my wings on her, I told her that she could fly with me anytime. Maybe with some prayers she will be able to fly for SkyWest someday!”

SkyWest Flight Attendant Runs to End Thirst

Before she started training for her first half marathon in 2013, Kelsey Galiano, a Minneapolis-based SkyWest flight attendant, had never run a race and didn’t really care for running. Even now that she has trained for and run multiple races, including a marathon, there are plenty of days she doesn’t want to run. But Kelsey continues the grind because of the cause that fuels her: helping to provide clean water for people in Africa who don’t have access to it.

“There are many days I detest running but I detest people not having something simple like clean water even more,” said Kelsey.

Not having access to clean water takes the lives of hundreds of children every day and is the number one preventable cause of death in the world. To help, Kelsey joined Team World Vision in 2013 with the goal of bringing clean water to as many people in Africa as possible. Thanks to the efforts of World Vision and people like Kelsey, one new person is receiving clean water every 30 seconds.

Kelsey’s personal goal is to provide clean water access to as many as 200 children.

“I donated to provide clean water for two children and I’m hoping to find 99 others to match my donation,” she said. “Just $50 is enough to provide one child with clean water for life!” And with the global water crisis expected to end in 2030, Kelsey hopes she will only need to run for this cause for 15 more years!

Since joining Team World Vision, Kelsey has run the 2013 Monster Dash Half Marathon in St. Paul, Minnesota, the 2014 and 2015 Minnesota Half Marathon in St. Paul, the 2015 Hood To Coast Relay in Portland and the 2015 Twin Cities Marathon. While most of these races were in Minnesota, Team World Vision participates in races all across the U.S.

Kelsey with her World Vision team.

Whether it’s helping a co-worker or sending aid around the world, Kelsey’s focus on giving back is one shared by many of SkyWest’s more than 11,000 employees. If you are interested in donating to Kelsey’s team or joining Team World Vision, no matter your location, go to Kelsey’s fundraising page. More information about World Vision can be found at www.worldvision.org.

Dec 21

SkyWest Flight Attendants Deliver Holiday Magic

It was one of the most amazing acts of sheer kindness she had experienced in a long time – her family’s own Christmas magic. That’s how Jaimi Nielson described SkyWest flight attendant Erin O’Shea’s actions after Jaimi’s son, Owen, left his bag at a gate in San Francisco before boarding a recent flight.

A prized collection of LEGO sets, his “best friend” (a well-loved stuffed lizard) and favorite storybooks were among the possessions that five-year-old Owen accidentally left in SFO. After realizing what happened, he was heartbroken and cried the whole flight.

The Nielsen’s searched for a way to retrieve the bag, but what they found wasn’t good. The bag had to be picked up in person and the cost of a flight to reclaim the items would cost well over $1,000.

Enter Erin O’Shea, a SkyWest flight attendant.

Flight Attendant Erin O'Shea with the bag of toys.

Erin O’Shea with Owen’s bag of toys.

Erin met Owen while he was flying from San Francisco to Salt Lake City and offered to help. After she finished her trip with a flight to Chicago, Erin jumped on a different flight back to San Francisco, rather than flying directly home to Salt Lake City. In SFO, she was able to work with TSA to ensure all the security requirements were met and picked up the bag. Erin then flew back to Salt Lake and delivered it to Owen’s family.

“We asked her why she would be willing to do this,” Jaimi explained, “and she simply said, ‘Because he captured my heart.'”

Thanks to Erin’s quick thinking, Owen was overjoyed to find his most treasured possessions back at his side when he woke up the next morning.

But Owen wasn’t the only young boy who experienced some holiday magic this month. More than 1,000 miles away, in Minneapolis, five-year-old Ethan and his younger brother were on their way to live with their Nana in Duluth, Minnesota. There were sure to be a number of changes in store and the one thing Ethan really looked forward to was snow.

Having lived in Mississippi, Ethan had never seen snow before and he couldn’t wait to get to his Nana’s house to have a snowball fight! When his flight from Minneapolis to Duluth was delayed due to weather, he couldn’t help but feel disappointed. Ethan told Linzie Clayman and Jacie Vonada – Minneapolis-based SkyWest flight attendants all about his plans for the snow. But as the hours passed by, Ethan’s excitement turned to frustration.

“Their Nana looked pretty stressed out,” Linzie said. “When the snack cart rolled around, Jacie and I helped her get some snacks for the boys, but Ethan still seemed pretty sad.”

That’s when Linzie and Jacie concocted a plan – a secret mission to make Ethan’s day special.

They talked to the first officer for the delayed flight, and within a few minutes, he returned with a snowball, just for Ethan.

Ethan’s first snowball!

Ethan’s whole face lit up at the sight of his first snowball. But he wasn’t the only one. Other travelers around the gate area saw the exchange and couldn’t help but smile as Ethan carried his snowball around until it melted. That simple act of kindness helped keep Ethan’s spirits high until he was able to arrive at his new home.

The actions of Linzie, Jacie, Erin are repeated by countless other SkyWest employees on a daily basis as they work to provide incredible customer service for every passenger, especially during the busy holiday travel season.

Dec 14

Now Boarding SkyWest’s Fantasy Flight to the North Pole

SkyWest’s ninth annual Fantasy Flight took of this weekend in Colorado Springs, bringing the Christmas spirit to underprivileged children and their families.

“This event is cherished by everyone involved,” said Lori Hunt, SkyWest’s vice president – People. “Every year SkyWest employees help provide treasured holiday memories for children whose families struggle to meet their basic needs.”

This year, more than 40 children were able to participate in the Fantasy Flight where they took a 30-minute flight from Colorado Springs Airport (COS) to the “North Pole” (Gate 11 at COS). There, the little passengers were greeted by Santa Claus himself, who presented gifts to each child in attendance. The night also included dinner for the children and their families, as well as appearances from local Olympians and Sox the Fox, photos with Santa, a petting zoo and more!

What makes this SkyWest tradition even better is the incredible efforts of the employees and members of the community who volunteer to make the entire night special for everyone involved. In fact, the aircraft, fuel, gifts, dinner and more is all donated to the event. And seeing the excitement of the kids involved makes it all worth it.

Children aboard the Fantasy Flight are enrolled in the Community Partnership for Child Development early childhood education programs. These children live below the poverty level, have an identified special need, or have a home situation that puts them at risk for school failure. To learn more about the organizations SkyWest partners with to make this event possible, visit www.jlcoloradosprings.org and cpcdheadstart.org.