Q&A with a SkyWest Crew Scheduler


Coordinating the schedules of more than 5,000 crewmembers on a daily basis and helping to keep 1,800 flights on schedule are just a few of the responsibilities of people like Tawnya Howard, a SkyWest Airlines crew scheduler.

Check out what else she had to say about this unique job.

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SkyWest Crew Support Team

What is your favorite part about being a crew scheduler?

I like that this job is not the same thing every day; there is always a new challenge or a new situation to deal with, so it fully engages your mind in trying to get everything pieced together.

What is something most people wouldn’t know about crew scheduling?

It is a normal office job but it doesn’t have normal office hours, which makes it ideal for travelling or just having some great family time.

Why is crew scheduling such an important part of the SkyWest operation?

While flight attendants and pilots are often the face of our operation, Crew Support is the glue behind the scenes. It is our job to make sure that the aircraft has a captain and first officer as well as flight attendants; if we don’t have those crewmembers the flight can’t depart.

We also field the calls for crewmembers who can’t come to work due to being sick or missing their commuting flight, and then it is our responsibility to find someone to take their place.

Why do you enjoy working at SkyWest on the Crew Support team?

The people that I work with are amazing! We really have a good time together.

We also have a really great schedule working four, 10-hour shifts, so we always have three days off together every week. We can also swap and trade days (within department and company policy guidelines). If you do it right you can get a nice 12-day vacation or break, which works out perfectly if you are using the flight benefits!

What would you say to someone who is interested in working in crew scheduling?

If you like to be challenged at work, do puzzles, piece together schedules and flying, then this is for you. It is also a great job if you have never worked in the airline industry before because you learn about a lot of different departments, answer all sorts of questions, work closely with Flight Operations, InFlight, Dispatch, Training, and Payroll to name a few, and you really just have a chance to dip your fingers in a little bit of everything. It makes the day go fast and it’s very fun to learn everything.

What qualities would be good for someone who is interested in being a crew scheduler?

You need to be able to multi-task and be creative in the way you problem solve. Often we are trying to cover a flight when we don’t really have any reserves available for it. Due to this, creativity is key. You also need to be willing to ask questions, as well as be willing to continue to learn no matter how long you have been here.

Cedar City: Southern Utah’s Hidden Gem

Cedar City is a surprisingly charming town hidden away in Southern Utah. As a vibrant college town, a gateway to multiple national parks, and home to a variety of entertaining festivals, Cedar City holds something for everyone.

Uniquely nestled between some of the most incredible national parks Utah has to offer, Cedar City is a nature lover’s destination. Only 23 miles from town is Cedar Breaks National Monument, a place anciently called “Circle of Painted Cliffs.” This enormous natural amphitheater has cliffs that climb 2,000 feet and is filled with stone spires, arches and intricate canyons that exemplify red rock landscape. The area makes for a great day trip of sightseeing, photography, hiking, picnicking and camping among world-class views.

Also nearby is Kolob Canyon, a lesser known section of Zion National Park. Kolob – which gets its name from early Mormon settlers and means “residence closest to heaven” – is off the beaten trail of Zion’s main park section, but is just as spectacular as the the canyons of main park itself.

Those visiting Cedar City (aka Festival City USA) during the summer will find a number of opportunities to check out one of the town’s vibrant festivals. Most famously, Cedar City is known for the Utah Shakespeare Festival. This Tony Award winning regional theater puts on events throughout the summer including performances of Shakespeare’s classics in their recreation of the Globe Theater and contemporary plays, as well as seminars, classes, tours and free nightly “Greenshow” performances providing entertainment from the outdoor stage. Six shows run from July 25 to October 31 each summer.

In addition to the Shakespeare Festival, it’s worth checking out other summer favorites like the Groovefest Americana Music Festival, Wildflower Festival and The Utah Midsummer Renaissance Faire.

If winter travel is more appealing, Cedar City still belongs on the destination list. The town is a launching pad for southern Utah’s premiere winter playground – Brian Head Resort. Receiving more than 400 inches of powder annually, it is Utah’s highest base elevation resort at 9,600 feet. With over 650 acres, eight chairlifts and 71 runs, it has something for all skill levels. And during the summer, Brian Head transforms into a mountain biker’s paradise, offering even more adventurous options.

Fly into Cedar City Regional Airport (CDC) on one of the daily Delta Connection flights, operated by SkyWest Airlines, from Salt Lake City (SLC) and start enjoying this charming town today. The best fares can be found at delta.com.

Standing Quietly: A Salute to Veterans

Justin Giles
Corporate Communications Coordinator

SkyWest is home to more than 950 veterans who have or are currently serving in the United States military, and thousands of other employees have family members who proudly represent the U.S. through their military service. So it should be no surprise that these 10,000+ aviation professionals are committed to showing their support for veterans.

In fact, Jonathan Walker, a Salt Lake City-based pilot, decided last Veterans Day that he was going to do something a little different to support his fellow veterans.

Veterans Day 2014

Veterans Day 2014

“Veterans stand all around us, and I believe it is everyone’s patriotic duty to show them how appreciated they are,” Jonathan said.

And so, adorned in his uniform and equipped with the stars and stripes, Jonathan took a quiet stand on a bridge overlooking I-15 (also called the Veterans Memorial Highway) in Lehi, Utah. Passing motorists were immediately touched by his anonymous display of patriotism and respect. Many called local news stations or posted his picture on social media sites to remind others of the sacrifice so many men and women have made. His story quickly gained national attention and his identity was eventually revealed.

Jonathan has now taken that attention and is using it to expand his efforts to stand quietly on more than just Veterans Day. This past Memorial Day, in fact, Jonathan, along with several additional SkyWest employees and others, will be positioned on various I-15 overpasses as a tribute to those who have and are serving in the armed forces.

Jonathan has also been working to establish similar events in other locations around the country. He has posted additional information about the initiative on standingquietly.com.

SkyWest is proud of team members like Jonathan and so many others around the country who make an incredible impact on those they live and work with.

SkyWest Flight Attendant Praised as “A God Send”


SkyWest’s success is a direct result of the incredible aviation professionals who who regularly go above and beyond to help passengers on more than 1,700 daily flights. Recently, Mary Morgan, a Seattle-based flight attendant was commended for being “a God send…at a most difficult time” thanks to the kindness and support she provided on a flight from Ontario, California to Seattle.

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SkyWest Airlines,

I am writing to acknowledge a flight attendant who truly “got me home” on a most difficult flight. Mary, her name, Flight 3447 Friday May 8th, Ontario to Seattle.

#1) I am claustrophobic – especially in planes #2) I had received a call while on a weeks vacation that my 89 yr old mom had become quite ill and was near death.

To sit next to my husband we had changed our seats to the only side-by-side seats left in the plane – last row on the plane. I boarded the plane in tears anticipating my anxiety flying and what awaited me at home. Mary picked up on my state of being immediately, brought me tissue and settled us in without asking any questions. As we sat side by side with Mary for “take off,” etc. my husband told her my challenges. She went beyond the call of duty to console me, work with my phobia and just over see my well being throughout the trip, all the way to our terminal good-bye. She was a God send for me at a most difficult time.

I did arrive in time to share three days with my mom before her death.

Thank you Mary for everything. Thank you SkyWest for employing such insightful, sensitive people.

Sincerely,

Donna Sheree Bullock

This letter is just one of the many compliments SkyWest’s 10,000+ employees receive each week thanks to their efforts to ensure every passenger enjoys a great travel experience.

SkyWest Now an All-Jet Fleet After Final EMB 120 Flight


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After more than 28 years, SkyWest’s EMB 120s completed their final flights on May 5, 2015. The Brasilia has been a workhorse of the SkyWest fleet and has helped connect millions of passengers over the years.

The departure of the “Bro” also marks SkyWest’s transition to an all-jet fleet for the first time in more than 42 years of flying!

Meet a Famous Duo and Enjoy the Outdoors in Bemidji, MN!

It’s nearly impossible to travel through the northern, woodsy town of Bemidji, Minnesota without noticing the giant statues of legendary lumberjack Paul Bunyan and his sidekick, Babe the Blue Ox!  The famed statues were built in 1937 to celebrate the logging industry and still sit near the shore of Lake Bemidji, welcoming everyone who comes to visit. And thanks to everyone who has stopped to take a picture with the dynamic duo, the statues have become known as the second-most photographed icon in the nation.

After visiting Paul Bunyan and Babe, a number of other outdoor attractions and recreation await. Five miles north of Bemidji lies Movil Maze, a 913-acre recreational area with over 14 kilometers of intermediate and expert trails that are open year-round. Trails are groomed and maintained to create the finest experience for those enjoying downhill skiing, snowmobiling, cross-country skiing, horseback riding, running, sightseeing or mountain biking. Be on the lookout for whitetail deer, bald eagles and black bears.

Minnesota’s oldest state park, Itasca State Park, encompasses more than 32,000 acres with over 100 lakes, and the east entrance is only about 30 miles from Bemidji. The park was established in 1891 as a way to preserve the area that surrounds the start of the Mississippi River as it begins its 2,552-mile journey toward the Gulf of Mexico. Being able to see the source of the mighty Mississippi River is part of what makes the park such a famous North American landmark. Visitors will enjoy the short hike to the river headwaters, where there are a number of informative displays, and a great lunch at the Headwaters Café. There are also opportunities for fishing and camping under the star-filled skies. Plus, Itasca is an excellent place for premier bird watching, with over 222 species recorded!

Fly right into Bemidji (BJI) on a SkyWest Airlines flight, operating as Delta Connection. from Minneapolis/St. Paul (MSP). To find the best fares, head to delta.com.

Enjoy Iconic Food and Land of Oz in Aberdeen, South Dakota

Summer vacations are quickly approaching and anyone looking to enjoy some good old-fashioned family fun should check out Aberdeen, South Dakota. Aberdeen is the third largest city in South Dakota and still maintains its rural charm. Here are a few suggestions to help plan an upcoming trip!

Outdoor Fun

Wylie Park, just one mile north of town, is a great place for the entire family to spend a day or weekend. The biggest attractions are Storybook Land and the Land of Oz, which open for the season April 15th.

Here families can listen to fairy tales and fables in a medieval castle (complete with its own moat and knights in shining armor), slide down Jack and Jill’s Hill or visit Goldilocks and the Three Bears. In Oz, families can stroll down the yellow brick road and visit Munchkin Land. There’s also a miniature train, bumper boats, paddle boats, go-karts and mini golf inside the park, along with a number of summertime events. Check out the city’s website for all the latest activities.

The Dacotah Prairie Museum is a great way to spend the morning indoors. It offers many historical features of the Dakota Territory. It also provides great insight into how Aberdeen was started and how things have progressed.

For something a little more adventurous, head on over to the Brown County Speedway for some heart-pumping, adrenaline-inducing dirt track racing. It is a 3/8th mile, high-banked WISSOTA sanctioned dirt oval. The Speedway races Late Models, Mods, Supers, Streets and Pure Stock.

Recommended Dining

The best place to go for breakfast is hands down Sammy’s Restaurant & Omelet located on Main Street.  They have the best omelets ever! It does get busy on Sundays but it’s easy to order the food to-go if there isn’t a place to sit.

It’s hard to top the iconic Twist Cone for a tasty meal. Enjoy the feeling of stepping back in time, along with a great BBQ sandwich and an Italian Ice Cream Cone for lunch.

Another must-eat is the Palm Garden Café and Chocolate Shoppe.  The made-from-scratch pot pie and cheesy bread are a great way to end an evening. And the caramel, sea salt dark chocolate morsel is great at any time! They even have a sports museum upstairs, which is worth seeing after enjoying a great meal.

Where to Stay

Spend the night camping in the Wylie Park cabins or go with something a little more enclosed at the Holiday Inn Express & Suites Hotel. Either way, the facilities are designed to provide travelers with a restful sleep and wake up ready to start a new adventure.

No matter how long the visit, Aberdeen does not disappoint. There is plenty to do and see for every one of all ages. Get to Aberdeen on one of two daily Delta Connection flights, operated by SkyWest, from Minneapolis. Book today at www.delta.com.

SkyWest Mini Indy Races to Help Those in Need

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For the 15th year, dozens of teams revved up their go-karts and raced around the twists and turns of the “Ridgetop Raceway” at the SkyWest Mini Indy. While some were lucky enough to walk away with a new trophy, the real winner is clear: thousands of people living in Southern Utah.

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“SkyWest believes in supporting the communities where our more than 10,000 employees live and work, and Mini Indy has been a big part of that tradition now for 15 years,” said Mike Thompson, SkyWest Airlines COO.

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Mini Indy is a unique event that brings businesses from around the world and hundreds of their employees to St. George, Utah to help those in need. Money raised from race entries and sponsorships is all donated to the United Way Dixie, which helps support 17 local charities like Big Brothers Big Sisters of Utah and the DOVE Center.

“Without the generosity of our sponsors involved in Mini Indy, we would not be able to fund the agencies that provide important human services to our neighbors in need,” said Rebekah Pectol, administrator, United Way Dixie.

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Since its inception, Mini Indy has raised nearly $1 million to help those living in Southern Utah. But it’s impossible to track the countless individuals who have benefited from this impressive race.

SkyWest Flight Attendant Brings Help to Cambodian Orphans


Having dealt with years of well-documented corruption and social unrest, Cambodia stands as one of the poorest countries in the world. Access to education, sanitation and nutrition is minimal in many locations, and non-existent for some. Many children begin working at a young age in horrendous conditions, exposing them to many risks, including disease, drug abuse and sexual violence.

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That’s where Mendy Field, a SkyWest flight attendant based in Palm Springs, California comes in. For the past seven years, Mendy has organized trips to Cambodia to help children in need. She first learned about the need while working alongside a Cambodian war refugee in Irvine, California for six years. There Mendy heard stories of the extreme poverty many are facing and knew she wanted to do something to help. After a trip to an orphanage in Mexico to deliver supplies, Mendy realized she could make the same deliveries to orphans in Cambodia.

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“It’s an adventure and a mission to help children learn and change that country,” said Mendy.

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Mendy made her first journey to Cambodia by herself and discovered an orphanage by asking locals at a hotel lobby about where she could find children she could help. Since then her efforts have continued to expand. Recently, she started her own non-profit organization called We See Light. Their mission is to help put an end to sex trafficking through education, building safe houses for children being rescued from brothels, and providing basic necessities like food, clothes and hygiene supplies.

“My goal is to build more safe houses for children who have been rescued from brothels,” said Mendy. “It’s not going to get better unless people go help them.”

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This summer, Mendy will be heading back to Cambodia to visit the orphanages and to deliver supplies that she has collected from other SkyWest employees. In fact, so much has been donated that several additional employees will likely join Mendy to help with the deliveries. Their efforts are a great example of what many SkyWest aviation professionals are doing around the world to help those in need.