Tag Archives: SkyWest

AAPI: The Strengths of My Heritage and Culture

In honor of Asian American Pacific Islander Heritage Month, we asked several SkyWest team members to share their unique stories and tell us why this month is so important to them.

Meleasi Cornell – Station General Manager, EKO

For Meleasi Cornell, this month allows Pacific Islanders like herself to share more about her heritage, successes, experiences, and her family’s values. She hopes that this month can be inspiring for others as they learn more from the principles that she was taught growing up and how she’s been able to lead her life.

“My career in aviation was heavily influenced by my culture,” said Meleasi. “This stems from years of core values being instilled to me by my elders, family, and my community. Being raised in the Polynesian culture has taught me to be confident in my choices, and to always carry pride for where I came from and for those who’ve helped me along the way.”

Meleasi joined SkyWest in 2002 as a part of the customer service team in Elko, Nevada (EKO). She credits her successful work history to her team members around her and for the dependability that they represent for the airport and SkyWest.

“I was raised to always view an opportunity with different perspectives,” said Meleasi. “We’re taught from a very young age to serve others, and to do it with a cheerful heart. I’m very blessed, especially due to the opportunities that were presented in my career, to represent that and to share those teachings with my colleagues. Just as my family at home is very important to me, I’ve invited my work family into my heart as well. As a station general manager, I strive to emulate those values in the workplace by creating a familiar sense of comfort through equality, collaboration, respect, and compassion.”

Ella Ika – IF, SLC

Seven years ago, Ella Ika began her SkyWest journey as a flight attendant and credits her family members for inspiring her to take to the skies.

“My aunt and cousin are both flight attendants,” said Ella. “I remember hearing all their travel stories and hoping that one day I could also experience them. I was 21 years old and had a need for exploring and seeing new places. I applied, got the job, and haven’t looked back.”

During this month, Ella says that she reflects on how important it is to feel represented and the significance this has on her cultural identity as a Pacific Islander. It is a culture rich of history, traditions, and familial principles unique to the islands.

“For most of my life I navigated being a minority or being labeled as lesser because of this title,” said Ella. “I would get questions like, ‘What are you?’ or ‘What is a Polynesian?’ and I’m really glad that now we’re able to mainstream the answers to these questions throughout this month. I am so grateful to share more about myself, and to hear about others experiences as Asian American or Pacific Islanders. Each of these groups are unique, important, and beautiful in their own right.”

Ella says this month is all about shining a light on the many ethnicities and stories within the Asian American and Pacific Islander communities. She’s also grateful for her travel privileges and the opportunity that her and her family have to explore the world and learn more about other cultures.

Angela Nguyen – IF, ORD

Born and raised in Memphis, Tennessee to first generation immigrants from Vietnam and Cambodia, Angela Nguyen knows how important heritage is.

“My dad is Vietnamese, and my mom is Cambodian,” said Angela. “Like most people with immigrant parents, my parents came to the United States with nothing, but were able to build a great life for our family. My dad didn’t want us to struggle adjusting to American culture, so our parents didn’t give my brothers and I Vietnamese or Cambodian names.”

“I have always admired my parents and the rest of my family for moving to a new country and learning a new language as quickly as they did,” said Angela. “I remember being embarrassed when I was younger that I was so different because I grew up in a community that was very different from me, culturally and ethnically. But as I grew older, I learned more about my family history and culture, and I started to gain more pride in my background. I understood why my parents made the decisions that they made in raising our family.”

After graduating from the University of Memphis, Angela decided that she needed to get out of her comfort zone and applied to become a flight attendant. Inspired by her parents’ work ethic, she graduated from InFlight training and pushed herself to overcome her fears of public speaking and making new friends.

“It became one of the best decisions I’ve made,” said Angela. “This job has pushed me to be a better version of myself and to have courage. I am not the quiet, shy girl I once was and this career is the reason I can travel solo in different countries. I can’t imagine doing anything like this before SkyWest.”

For Angela, this month is all about learning. She loves using her flight privileges to travel and to learn new cultures, as well as sharing her own stories from her heritage with others.

AAPI: “Service, Belonging, and Relationships”

May is Asian American and Pacific Islander (AAPI) Heritage Month and SkyWest is honored to recognize the employees who help make us the best regional airline in the industry.

Walter and Hannah Chi – AO, Aspen, Colorado (ASE)

For Walter and Hannah Chi, ramp agents in Aspen, Colorado (ASE), being at SkyWest is a family affair.

“I grew up at SkyWest because of my dad,” Hannah said. “Some of my favorite family memories were made in airports. I traveled as much as I could under my dad’s flight privileges but when I turned 26, I knew that it was time to join the family business.”

Hannah’s dad, Walter Chi, says “service, belonging, and relationships” are key values that Asian Americans bring to any workplace. He started his aviation journey in the ‘80s, working for Air Wisconsin in various airports before finally moving to Aspen. After graduating with a degree in aviation management & flight operations, he started a 27-year career in law enforcement while maintaining a job in aviation. In 2005, he joined the SkyWest team.

“In Aspen, our staff here enjoys being a part of the industry, travelling, and the people we work with,” said Walter.

Walter credits his love for aviation to his culture, and to the influence of his father. A first-generation immigrant from Korea, his father moved to the U.S. and obtained multiple degrees in aeronautical engineering and metallurgy. He became a radiologist and later enlisted into the Air Force. 

“My father was the first person to introduce me to this industry,” said Walter. “He joined the Air Force Reserves and told us of the importance of giving back to the country that accepted him. After he enlisted, all I knew were airplanes. I remember a trip to Korea as a kid on NWA, and on Ozark Airlines as an unaccompanied minor (UNMR) to North Carolina where my family took me to ‘Kitty Hawk’ on the outer banks. Seeing where Orville and Wilbur Wright pioneered aviation with the first powered flight had me hooked!”

For Walter’s daughter, Hannah, this month is all about appreciating what her culture has given to the world and how it’s influenced her life.

“This month is a great way to highlight one of the many diverse communities and identities that live in the U.S.,” said Hannah. “Korean culture has been in the spotlight recently for K-Pop and Korean-BBQ, but there is so much to our culture and identity. My favorite part of this job is traveling with my co-workers around the world and introducing them to the various aspects of my culture.”

Hannah, born and raised in the U.S., credits her dad and SkyWest for the love and appreciation she has for her culture.

“I was curious about my Korean heritage at a very young age,” said Hannah. “I had a very American upbringing so I was curious to learn more about my identity. I used my father’s flight privileges to fly to Korea and I met with so many amazing people and learned more about my ancestry. I also learned that Seokyeong Ji, a Joseon period physician that contributed to ridding Korea of smallpox, was a distant relative of mine.”

Hannah was excited to for her own flight privileges and to learn more about her family’s history. She joined SkyWest in 2021 and is excited to work alongside her dad and the great Aspen team every day she’s at work.

Linus Wu – Flight Attendant, Salt Lake City, Utah (SLC)

Born in Taiwan, Linus Wu, a Salt Lake City-based flight attendant, knew that he wanted to do something different with his life and that he needed to be in the U.S. to make it happen. Linus joined a foreign exchange program and moved to Salem, Utah. Knowing he’d be on his own with a foreign family who wouldn’t understand Chinese, he set out to learn the English language at 15-years-old, to attend college like his sister, and to live the American dream.

“Growing up in Taiwan I was told that the elite of the elite went to America,” said Linus. “My mother sacrificed a lot for me because she believed in me. I knew starting my journey that anything could happen, but I learned the language quickly and started earning college credits in high school. I wanted to get a head start on my education goals and to hopefully attend college. I wanted to show my family, my mother, that her sacrifices meant something.”

After completing school, 19-year-old Linus moved back to Taiwan to complete his mandatory military service. He was excited to serve his country, and it was during this time that his interest in aviation began. After speaking to a few of his comrades about the cadet pilot programs, he knew that he needed to return to school. Linus completed his military service and returned to Utah Valley University (UVU) where he learned more about their pilot program.

“I was nervous and hesitant at first, but I knew that I needed to work hard to push myself,” said Linus. “For example, I had a goal to become accustomed to the higher altitude in Utah. I vowed to hike a steep mountain side for 100 days and to not give up. I knew that I needed to build resilience and prove to myself that I could accomplish anything I put my mind to. It was very hard, but I did it!”

Determined to be the best at everything he did, Linus switched his major to Aviation Management, got accepted to the SkyWest Pilot Pathway Program, and became the Presidential Intern at UVU. He graduated school with two bachelor’s degrees, took a corporate job during the COVID-19 pandemic to save money, and was determined to get back in the air. Linus applied to many airlines in the hopes of taking a chance to join the industry, so he quit his job and started training to become a flight attendant.

“I took a leap of faith and decided to join SkyWest,” said Linus. “SkyWest is where I decided to give my all. It’s been the most amazing time of my life. I am based out of the city that I live in, and I met the girl of my dreams here.”

Linus returns to UVU this summer to complete his flight ratings and to become a pilot. He credits his mother’s sacrifices, work ethic, and courage to send her children away for the great opportunities he’s had. He believes that anything is possible if more chances are taken, and if people are determined enough to get the work done.

Throughout the month, we will feature updates from employees across the operation sharing their thoughts about what Asian American and Pacific Islander Month means to them and how their culture and background have shaped their experience at SkyWest.

National Siblings Day: Sisters at SkyWest

The aviation industry is full of people’s stories reporting pivotal experiences that first fueled their desire to join the industry. For sisters Lia Tausinga and Sei Fa’ulao, the decision to join SkyWest was the result of years of those pivotal experiences. With family members who joined the industry in the ‘80s, a mother at a major carrier for more than 10 years and Lia’s husband previously at SkyWest, they were surrounded by aviation and often spoke about joining the industry.

“Our mom worked for a major airline for a long time so it wasn’t too shocking that one of us would follow in her footsteps,” said Sei. “I just didn’t think it would be me because I was preparing for law school and my schedule was stacked.”

She says her sister Lia thought it would be a great idea for her to apply as a flight attendant to make extra money, which she immediately rejected.

“Lia told me that she heard so many great things about SkyWest from her husband and others who worked there. She didn’t relent until I submitted my application.”

Sei joined SkyWest in 2017 as a flight attendant and later became an InFlight ground instructor. She is now a corporate communications coordinator.

“I tell my sister ‘You’re welcome’ every time I see her,” says Lia. “I also remind her on every international trip that she owes me a souvenir or treat because I like to joke that without my forcing her to apply, she wouldn’t have the great career that she has today.”

Lia got her aviation start working alongside her mother at Delta Air Lines for a few years after school and says that experience is why she’ll never stop telling people that aviation is the best industry to be in. She joined SkyWest in 2022 and is now a Salt Lake City-based airport operations agent and enjoys catching up with her sister and other family members throughout the SkyWest system. 

“I spent so many years telling people that SkyWest was this great place to work that I decided it was my turn,” Lia said. “We have such a rich history of hard-working family members in this industry and I’m proud to represent them. We all love to travel, and we love to be great at what we do. My little sister reminded me that it was my time to experience SkyWest and I’m so glad I did.”

Are you interested in becoming part of the SkyWest family? Visit our careers page today!

From Passenger to Pilot in N712SK

Many young passengers dream about what it would be like to be in the flight deck, flying an airplane when they are traveling. For SkyWest CRJ First Officer Derek Baker, that dream truly came full circle when he recently made an unexpected discovery.

“I was going through some old photos and found an image from when my family and I visited Salt Lake City, Utah on a ski trip,” said Derek. “After taking a closer look at an image of 10-year-old me at the airport, I knew that I recognized the tail number, N712SK. It was definitely a SkyWest aircraft!”

Derek has been a CRJ pilot with SkyWest for almost four years now and was completely unaware of the connection he had with N712SK.

“After a week of finding that photo, I flew the same tail number from Dallas-Fort Worth, Texas (DFW) to Austin, Texas (AUS),” he said.

Following the flight, Derek made sure to re-create his childhood photo in front of the aircraft that he now operates as a pilot. He noted how surprising it was to find the image of his younger self and how much he loves being able to fly the aircraft as a pilot.

Celebrating Women’s History Month

In honor of Women’s History Month, we asked a few women to share their thoughts about what this month means to them and their experience at SkyWest.

I flew as a pilot with SkyWest for eight years and it’s the highlight of my career. I was proud to be the first female check airman and was excited to instruct alongside some of the best in the industry. I had fun at SkyWest and learned a lot from the pilots I flew with. I’m grateful for the steps that SkyWest took to be more inclusive. That’s what this month means to me, creating a space for more women to do what they’re best at. If you’re at SkyWest now, you’re already doing great. Stick at it and keep going! SkyWest has helped take my career to new heights and it’s the best place to be.

-Roxanne Diamantopoulos – First Female Check Airman at SkyWest, Former CRJ Pilot

Never reduce yourself down to your sex and never reduce others down to their sex either. I’ve been with SkyWest for 16 years now, and I haven’t come across any barriers or glass ceilings in moving up the ladder, due to my sex. I believe that I was the first female QC manager years ago. I believe, I’ve held at least six different positions here at SkyWest. I’ve had opportunities to start new positions and assist with various projects that were up-and-coming, such as transitioning from paper AML to electronic AML. My advice to women in our industry is the same for any individual in our industry. If you are interested in something, go for it! Don’t shy away from the hard work that it will take to get you there. Work on improving your skills and understanding of the operation. Talk to leadership, inform them of your goals, and ask them for any tips on how to improve or gain the skills necessary for your next leap. Get out there and see what’s available to you. Being a women shouldn’t make a difference. We shouldn’t create restrictions for ourselves, and we shouldn’t assume others have preconceived notions about what a female can or cannot do.

-Rachel Pergram – QC Process Trainer and First Female QC Manager MX, Fresno, California (FAT)

This month is about increasing opportunities for women to learn so that they can become leaders. That’s what SkyWest did for me. I was based in Los Angeles, California for 12 years and that’s where I learned all the tricks of my trade. I’m always grateful for the potential that SkyWest saw in me and the opportunities they gave me to lead. If aviation is your passion, SkyWest is the best place to refine your skills and to learn from the best in our industry. I’ve been at my current job for six years now, and I’m continually using the knowledge that I gained at SkyWest to lead my team and to show other women, especially women of color, that we can lead and make significant contributions in any space.

-Chyna Soloi – Former AO Manager, Los Angeles, California (LAX)

Being with SkyWest for almost six years now, I’ve seen how diversity within the company has evolved, and it’s been significant. It’s really great to be a part of that change. Being inclusive has brought us closer together, and I’ve learned so many new things from my colleagues. I love that we’re all different and unique. In this industry, that diversity can only make things better. This month, I want all the women in aviation to embrace all the greatness that comes with our jobs. Don’t be afraid to live your dreams, especially if it’s being a flight attendant.

-Voulanda Thomas – Flight Attendant, Dallas-Fort Worth, Texas (DFW)

I love SkyWest so much! I was a recruiter with SkyWest for many years and I’m so happy to talk about SkyWest any day. I learned so many valuable lessons from my team and from the different people I was able to meet because of my job at SkyWest. Being a woman in this industry can seem tough, but with SkyWest I never felt like that. I was part of a team that consisted of strong women and who were leaders. SkyWest is full of the brightest women in the industry, it’s seriously the best. If you’re at SkyWest now, you’re opening a door of endless possibilities because of the great company you are representing. I miss my SkyWest days and I’m lucky to have been a part of a great team.

-Ana (Kinikini) Watanabe – Former Pilot Recruiter, Salt Lake City, Utah (SLC)

I’ve had a career in aviation for over a decade – since I graduated high school, and I’m always so excited to see how many more women have joined the industry. SkyWest is working hard at creating more opportunities for women to be in leadership positions, and I think it’s important that we have more people in positions who will help create an inclusive environment for everyone. I am excited to celebrate Women’s History Month with my colleagues and I’m excited that SkyWest is celebrating the incredible women of this company.

-Lia Tausinga – AO, Salt Lake City, Utah (SLC)

Joining SkyWest has been the best and it’s extremely freeing to have a career that I love. I also love this industry because of the close-knit group that we have, it’s like a family. I have always felt like I belonged, and everyone I’ve flown with or spoken to has always been supportive. My advice to the women in our industry, follow your dreams. Join as many organizations as possible and get involved. I’ve met with so many women who were supportive of my journey and they’ve given me the best advice. We always need more women to be pilots, and I am grateful for the position I am in to help them do that.

-Kenzie Flanagan – ERJ First Officer, Chicago, Illinois (ORD)

Thank you to all the incredible women who have and are working at SkyWest, and who help us accomplish so much. Learn more about joining our incredible team!

Black History Month: Celebrating Their Heroes

In honor of Black History Month, we asked several SkyWest team members to share their unique stories and tell us why this month is so important to them.


Nick Goodlett – DEN CRJ First Officer
Three years ago, First Officer Nick Goodlett boarded a flight to Denver, Colorado and started his SkyWest journey. He began his trip as research for a potential job but left with an experience that changed his career for the better.

“Being a new cadet was nerve-wracking and I didn’t expect much from my visit,” said Nick. “Then I was experiencing and doing my own research about things that I hadn’t been able to before. I met so many great employees and after only one day of experiencing the SkyWest culture, I knew this is where I wanted to be.”

During this month, Nick says he reflects on all the great influences in his life and career. He likes to think of one person in particular, Ronald McNair, an American NASA astronaut and physicist who died during the launch of the Space Shuttle Challenger. Inspired by Ronald’s story of perseverance and determination, Nick was strengthened and uplifted to do more and to become a pilot.

“My favorite story of Ronald McNair is of him being kicked out of library because of his skin color,” said Nick. “He was prevented from learning because he was black. I would’ve been upset if that happened to me, but Ronald didn’t get upset, he grew from this. He overcame that obstacle and many more throughout his career and became an astronaut. The best part of this story is that the library he was kicked out of is now named after him.”

For Nick, Black History Month is a celebratory time. It’s time for creating a space for everyone to learn more about the Black heroes of history and to celebrate them. He says this is a great time to reflect on where America is today and the work that continues to be done.

“It is great to see how accepting it is now to be a pilot of color,” Nick said. “I will never forget the time when a passenger saw that I was the pilot of his plane, and he was so amazed that he took a picture with me. I appreciate what it means to be a Black pilot and I’ll never take that for granted.”

Shaunie Pemberton – SLC Customer Service Agent

Shaunie knew she wanted to work in the travel industry, and her one requirement was that she be in aviation. She loves airplanes and always wanted to know more about the operation of an airline, a job with SkyWest was the best solution.

“I was super excited when I applied,” said Shaunie. “I had heard about the SkyWest family and how awesome the company was; nothing was going to stop me from joining!”

For Shaunie, Black History Month means learning and understanding the Black culture more. She’s grateful for the time dedicated to acknowledging the achievements of Black people throughout history.

“I can definitely see diversity growing in our industry,” she said. “It’s showing now. I appreciate the opportunity that SkyWest has created for us to share our thoughts on an important month.”

Emmanuel Ogbebor – LAX ERJ Captain

For Captain Emmanuel Ogbebor, Black History Month is the perfect time to discuss the Black pioneers who paved the way for him to become a pilot.

“This month carries a lot of value for me. It’s a time for me to remember who came before me,” said Captain Ogbebor. “I can’t help but think of one hero in particular, Theresa Claiborne. She was the first Black female pilot in the United States Airforce. She is the perfect example of why we recognize this month. Her determination to overcome so many barriers inspires me every day.”

Captain Ogbebor says that he can see those barriers in aviation disappearing today.

“Diversity in aviation is evolving in so many ways,” he said. “I witness the biggest evolvement in the many people I’ve worked with throughout my career. I’ve learned so much from my coworkers and friends of different backgrounds here at SkyWest.”

Becoming a pilot has always been the dream for Captain Ogbebor. Growing up in Nigeria, he knew that it would be a lot of work but was determined to be in the skies. Joining SkyWest proved that his dreams had come true.

“When I moved to the United States, I was determined to work hard and make my dream a reality,” said Captain Ogbebor. “SkyWest Airlines has provided me with so many opportunities, and now I live in a reality that I’m forever grateful for.”

Visit our careers page today to make your own aviation dreams come true.

SkyWest Celebrates Black History Month

February is Black History Month and SkyWest is honored to recognize our Black employees who help make us the best regional airline in the industry.

Throughout the month, we will feature updates from employees across the operation Sharing their thoughts about what Black History Month means to them and how their culture and background have shaped their experience at SkyWest.

Lanshina Cooper – Flight Attendant, LAX

Lanshina has been on the SkyWest team for more than two years. She loves her job and is inspired by her history every day to be better.

“Everyone calls me Shawna and I’m also a Pro Standards member at SkyWest. I wear my wings high,” she said. “I am proud to embody the SkyWest family and I’m proud to represent the diversity and inclusion here.”

Her passion for travel and aviation helped her gain a greater love for her job and appreciation for everyone around her. When she saw the post for an upcoming Black History Month story, she could not miss a chance to share a photo that was especially meaningful for her in this month.

“I was on a sit in the San Jose airport, and I noticed two other crews around me,” said Lanshina. “We started talking and we realized that we were all based in Los Angeles. One of us was most senior, the other I had started in training with, and the youngest in the photo had just graduated InFlight training. We were happy to be together and celebrating being on this SkyWest journey together.”

For Lanshina, Black History Month means accomplishing the impossible.

“There was a time in America that black women were not allowed to do much,” she said. “The women in this photo represent what we can do now, and the impossible that we’ve accomplished!”

Kevin Lindsay Jr. – Captain, ORD

Captain Kevin Lindsay began his SkyWest journey over three years ago. Prior to joining the team, he was working a corporate job as a medical transport pilot. He was searching for another path on his flying career when a friend told him about a SkyWest interview in Atlanta, Georgia.

“I wanted to do more than what I was doing at my corporate gig,” said Captain Lindsay. “So, I decided to do the interview with SkyWest and I’m glad that it worked out! A great part of joining the team has been meeting other Black pilots and uplifting each other. We’re all professionals and we’re supporting each other in a career that we all love.”

Captain Lindsay’s love for aviation began at a young age. He was inspired by many Black heroes of aviation but mainly Captain William Ronald (Bill) Norwood. He attended the same college as Bill and looks up to the work he’s done for the Black community and for all Black aviators.

“Bill Norwood is someone who I saw myself in and he’s the reason why I went to Southern Illinois University,” said Captain Lindsay. “Black History Month is so important because of my story. I saw myself in Bill, a Black man who flew airplanes and was out making a difference. I knew that I would join him one day, and that I could make a difference too. That’s what this month is all about, commemorating all the great things that Black people have done. It’s about recognizing our history of contributions and the many who’ve shaped the world. This is our month to show everyone.”

During this month, Captain Lindsay says we could all help improve Black visibility in aviation.

“Black communities need to see representation,” said Captain Lindsay. “Outreach programs to these communities and HBCU universities is what we need to see more. Diversity isn’t specific to aviation, we all know that, but if we could show more people that there are so many options in this field then we could truly see a difference. We need exposure and we need people to see themselves in us.”

Yolanda Morgan – Flight Attendant, ATL

Yolanda knew she needed to love her job and that she wanted more adventure. After a friend pointed her to an ad for SkyWest, she applied and never looked back. She was excited to travel and to step away from a complacent job in corporate America.

“I wanted something different,” said Yolanda. “I was working for the state of Utah in different capacities, but I needed more. SkyWest was something different and I’ve loved it! I’ve been here since 1999, and that should say something.”

For Yolanda, Black History Month is a great reminder of the dialogue that is needed when people are curious to know more about being Black. She’s excited and happy to share with whoever wants to learn. 

This month also encompasses what Yolanda believes are the amazing attributes of a Black person: valor, Black greatness, accomplishments, and pride in being Black in the United States.

“It took time but I really appreciate the time SkyWest puts into acknowledging this month,” she said. “There is always a learning curve and I feel that the company is progressing as they’ve taken the time to celebrate diversity and differences. I like it!”

National Compliment Day

Happy National Compliment Day! We regularly receive emails, phone calls, notes and letters complimenting the incredible team we have here at SkyWest. Here are just a few of the messages we have received highlighting the care and service our people have provided: 


Flight 3377 Crew

My four-year-old daughter and I were on flight 3377 from San Jose to San Diego. When we boarded the plane we were sad and full of emotion because we had just said bye to my parents at another gate. They were heading back to India. Both of them are in their late seventies and their health is not good at all. Consumed by the emotion, and not thinking clearly, we had left my daughter’s backpack at the gate and boarded our flight. When we got to our seats, I realized we didn’t have her bag. I let the flight attendant, Shannon, know and she actually offered to watch my daughter while I ran back to get the bag. I was floored at her kindness! I got the bag and re-boarded the plane to find the pilots, Eric and Kevin, in the flight deck talking to my daughter and showing her around with Shannon. I was almost in tears at the kindness! And as a father of a daughter, who wants her to believe that she can be anything she wants to be, including being a pilot, I appreciated just how AMAZING these two pilots and Shannon were! As if that weren’t enough, upon take-off, Eric made an announcement welcoming us by name, and Shannon brought over a bar of chocolate from the crew. 

This crew had no idea about what we were going through with our family, but they made such an impact on us, and especially on my four-year-old daughter. For a little while, they took away her sadness from saying goodbye to her aging grandparents, and made her appreciate and enjoy the incredible kindness of your staff.


Mason City, Iowa (MCW) Team

Rave to the United Airlines crew at MCW. Had a 1.5-hour delay taking off due to mechanical. They explained everything, made anxious passengers feel calm, and gave complimentary water and snacks while we waited. When the green light was given, they got us on the plane and got the flight out in record time.


Flight Attendant Rebekah M.

Our experience on this last flight with our flight attendant, Rebekah, was extraordinary! My wife and I were upgraded to first class and our adult son, with learning disabilities, sat alone in coach. The three of us decided to do this as he wants to be independent, and this was a good chance for him to fly independently – 10 rows behind us. My son was super nervous, and my wife and I were frazzled. Rebekah read the situation, gave him an extra snack, checked in on him, and ferried messages back and forth. She respected his desire for independence but also provided a safety net for him. No one told her about his learning disabilities and a lot of people can’t see it because he is really good at hiding them.Rebekah assured us that this was just part of her job. I’m a teacher and I hear what she is saying, but this was way beyond what we can reasonably expect. This experience made a huge difference on our flight, our day, and the entire trip.


First Officer Justin S.

I would like to recognize one of your SkyWest Pilots. His name is Justin. He assisted a wheelchair passenger who was pushed to the wrong gate. He happened to be at A6, where the passenger was pushed to but she really needed to board and fly out of B5. He pushed her from A6 to B5. He didn’t have to push her but he did. I appreciate his willingness to assist.


Flight Attendant Grace C.

I want to recognize one of your flight attendants, Grace C., for the unique and personal approach she took to say, “Thank you.” 

Boarding my flight was routine as usual, I found my seat and sat down. Once in the air, the flight attendant took drink orders and served them to us as usual. Time passed and I happened to look down at my napkin and noticed handwriting. Of course, I was curious, and I picked it up to read…I was curious and motioned to the flight attendant and asked if she wrote the note. She told me that she had. I was stunned. I informed her that in all my years of flying, this was the most personal, and unexpected approach I had ever seen. The fact that she took her time to write a note on every napkin is above and beyond, and should be recognized. I am hoping that Grace knows that I appreciate the outstanding approach to customer service.


SkyWest OCC Team

Thank you to the SkyWest OCC team for sharing their expertise and helping to get our students excited about aviation! Our K-5th graders were taught weather patterns and helped make clouds with a hands-on experiment. What a great way to share the love of aviation with our kids.


Every day our amazing SkyWest teams are providing exceptional service to thousands of passengers on more than 1,700 daily flights. If you’re ready to join our team, click here to see the open positions that are available right now.

AAPI: Pilots Embrace Asian Family History

In honor of Asian American and Pacific Islander (AAPI) Heritage Month, we asked several team members to share what this month means to them. 

Adam and Daniel Malik – ERJ First Officers, LAX

E175 First Officers Adam and Daniel Malik are first-generation Asian American brothers. They make up a small percentage of Asian pilots in America and hope to inspire more.

“We hope to change that percentage by encouraging diversity and inclusion,” said Adam.

Their pilot dreams began when they were young. Growing up in Buffalo, New York, their childhood home sat under the approach path of the Buffalo Niagara Airport (BUF). The brothers would watch the aircraft overhead while they were playing in the backyard.

To start their aviation journeys, they began fueling and washing aircraft at a local FBO. Working there, they earned money to complete flight training and attended Southern Illinois University Carbondale together. They were in the same new hire class and were sim partners at Surf Air, Envoy Air, and Compass Airlines.

After being furloughed at Compass Airlines, the brothers came to SkyWest. Once again, they were placed in the same new hire class and had the privilege of being sim partners throughout training. Now, they are both based in Los Angeles.

“May is a special month for us and our fellow Asian American and Pacific Islander individuals,” said Adam. “We are proud to work for a company that recognizes diversity and inclusion, and encourage others to never forget where you came from.”

Both Adam and Daniel enjoy setting an example for others hoping to achieve their dream of becoming a pilot and are proving anything is possible for Asian Americans.

Kizna Loosle – CRJ First Officer, MSP

Kizna Loosle’s dream to become a pilot started when she was a little girl. For her 10th birthday, Kizna went on her first discovery flight and knew that was what she wanted to do!

Kizna grew up in Las Vegas and attended a high school with an aviation magnet program. She received her private pilot’s license her senior year and then went to Utah State University where she studied aviation.

At Utah State, Kizna was a flight instructor, taught ground school on campus, and had a student internship for SkyWest Flight Operations. During that time, she knew SkyWest was the best fit for her. Before coming to SkyWest, she gained flight hours by flying tours for Scenic and Grand Canyon Airlines. She met her husband at USU, and they were new hires together at Scenic and also at SkyWest.

Kizna started at SkyWest on the Brasilia before moving to the CRJ. She is the co-chair of SkyWest’s Family Support Committee, something that she is passionate about as a mom. She is also a mentor and conference committee member for the Professional Asian Pilot Association (PAPA) and is currently coordinating cultural events for their first expo in July.

“I am proud to be a Japanese and Filipino Woman,” said Kizna. “Recognizing Asian American and Pacific Islander Heritage Month and spotlighting different cultures is really important.”

Kizna has two daughters that she teaches her heritage to. As a family, they enjoy eating Japanese and Filipino cuisines and learning about different parts of the world. Kizna’s grandmother was one of her greatest supporters and having her granddaughter in the airline industry was monumental for her.

“I’ll never forget the way she always beamed with pride when she saw me in my uniform,” said Kizna. “I’m grateful every day that she had the courage to move to America from the Philippines.”

Kizna likes the welcoming atmosphere at SkyWest and connecting with her coworkers.

“Representation truly matters and it’s fun to learn about each other’s amazing backgrounds,” said Kizna.

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