Category Archives: Making a Difference

An Airport Wait to Remember


Imagine being at the airport with three small children in tow, waiting for your flight that has been delayed due to weather. How do you keep your kids entertained and stay sane yourself? Well, if you’re in LAX, just look out the window and maybe you’ll be lucky enough to see SkyWest Ramp Agent Glenn Terao putting on a performance that is guaranteed to put a smile on your children’s faces (and your’s too!).

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Glenn was recently working a number of flights one evening when he noticed Kim Brouillette and her family who were waiting in the terminal. After marshaling several flights, Glenn saw three little faces that kept watching him through the window. When the littlest one started to mimic some of Glenn’s signals, he realized he had found a way to keep the restless travelers entertained.

Before long, Glenn’s audience grew to a number of passengers, old and young who passed the time watching the young girls following Glenn’s instructions. At one point, “Mr. Glenn” as the girls called him, even came in to greet them with Halloween candy. What had once seemed like a terrible wait turned into a night to remember for the Brouillette family.

“My girls will never forget this,” said Kim. “He was a lifesaver!”

It was a memorable experience for Glenn as well. “I think I had as much fun as they did!” said Glenn, “I know what it’s like to be waiting for a flight and to feel restless. I just wanted to do something that would help these kids smile and make their trip an enjoyable one.”

With attitudes like this, it’s no wonder SkyWest’s industry-leading workforce is constantly bringing smiles to thousands of passengers every day. Thank you, Glenn for brightening the day ­­– for these passengers but everyone that gets a chance to experience the type of service you’ve demonstrated!

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SkyWest Flight Attendant Bekki Manville Runs Into History

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When Bekki Manville’s brother invited her to run a Rock ‘N’ Roll half marathon in 2008, the Denver-based SkyWest flight attendant accepted the challenge, mostly because she learned she could receive a Superman medal if she ran the whole series. Little did she know that five years later she would become the just the sixth female and first Coloradan (male or female) to run a marathon in all 50 states, all under four hours.

After running 11 half marathons and one full marathon, in which she qualified for the Boston Marathon, Bekki knew she had to keep training. In 2009, she decided to run one marathon per month with no specific goals other than to see how many she could do and to enjoy the adventure. After completing eight marathons, the goal of running all 50 states, while daunting, started to seem attainable. She was finishing with awards, recovering quickly and having no pain. Bekki was blessed with a natural talent and knew she couldn’t throw away such a valuable gift.

After 25 states, Bekki was invited into the 50sub4 Marathon Club, a club supporting runners with a goal of running a marathon in all 50 states under four hours. Once the club reached out to Bekki, she became determined to finish the 50 states and D.C. under four hours and before her 40th birthday. On Sept. 1, 2013, on her 40th birthday, Bekki accomplished her goal in Hawaii in 3:30:12, becoming the youngest female to accomplish the feat.

“It’s always hard and I always hurt, but it’s amazing what positivity can do,” says Bekki. “Some races don’t have enough water, or it’s too hot or the hills go straight up, but it helps knowing we’re all experiencing the same challenges together.”
One of the biggest challenges Bekki faced was getting to and from the starting line. She made it to every state by planning races around her work schedule and where her duties as a flight attendant would be taking her. She even spent nights in her car and in airports but has no regrets. “My co-workers, especially the pilots and other flight attendants I have worked with, have been so supportive and not a trip goes by that I don’t get asked what number I am on,” she says. “It creates a camaraderie in which we share our stories and advice.”

If 50 marathons under four hours isn’t enough to impress you, you may be interested to know Bekki has won four marathons and placed in 31 others, including a victory over her twin brothers in the Layton, Utah marathon!

So what’s next for this running machine? Although she completed an Ironman in 2010, she feels she has unfinished business with triathlons. And with 62 marathons under her belt, she figures she may as well just make it an even 100!

Congratulations, Bekki on your amazing accomplishment and good luck on getting to 100!

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SkyWest Airlines’ Annual Mini Indy is Once Again a Success

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Checkered flags, pit crews, competitive drivers, fierce turns and racing speeds up to 23.5 miles per hour were just a few of the exciting elements at SkyWest Airlines’ thirteenth annual Mini Indy!

This March, teams from around the world met at the airline’s hometown of St. George, Utah to race head-to-head in fierce go-cart competitions, raising money for United Way Dixie and the SkyWest Scholarship Fund.  To date, this fiercely popular event has raised nearly one million dollars for United Way Dixie charities.

Of the 35 teams that competed in the race, four were composed of SkyWest employees. Known throughout the company as RAVE (Recognizing A Valuable Employee) Team racers, these twenty employees were nominated by their leaders and peers to represent SkyWest in the Mini Indy based on their dedication to the airline, our passengers and fellow employees.

“I was ecstatic to find out I was selected to represent SkyWest in the Mini Indy,” said Kari Tate, RAVE Team #00 member and SkyWest benefits manager. “This opportunity was something that goes far beyond a pat on the back or ‘atta-girl.’ I was noticed, selected and appreciated! And being able to put my competitive nature into action through this competition was simply awesome!”

The SkyWest RAVE Teams held their own against 13-year veteran teams; RAVE team #94 competed in the finals for the Pit Stop Competition and placed third in both the Best Theme and Best-Looking Car categories, and RAVE Team #00 competed in the championship heat of the race!

After the final checkered flag was waved, Team Wencor Group/Trelleborg took home the title of Grand Champion – for the second year in a row!

And though many of the teams may already be looking ahead and strategizing for Mini Indy 2014, the funds raised through this year’s event will be continue to aid those in need for quite some time, as United Way Dixie utilizes the money to help those in need.

“The annual Mini Indy event allows SkyWest to contribute to local charities through United Way Dixie, an organization that helps offer a better life for children and families in poverty, abuse victims and many others in the community in need of support,” said SkyWest President and COO, Chip Childs.

For more about Mini Indy or details on the 2013 race, visit www.miniindy.org.

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SkyWest Airlines’ Mini Indy Gives a “Turbo Boost” to Local Charities

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SkyWest Airlines will once again “put the pedal to the metal” in 2013 in a race to benefit local charities. The 13th annual Mini Indy event, sponsored by SkyWest and the City of St. George, will bring in nearly 40 teams from around the world to SkyWest’s hometown of St. George, Utah. There, the teams will golf the world’s best courses and race go-carts head to head – with all proceeds benefiting United Way Dixie and the SkyWest Scholarship Fund.

“Mini Indy is part of SkyWest’s tradition of giving back to our hometown,” said Chip Childs, SkyWest Airlines President and COO. “Year after year, the industry’s elite bring their golf game and go-carts – and we look forward to passing the $1 million mark in donations benefiting local charity in 2013.”

In the last thirteen years, this unique event has raised nearly $1 million to help charities in Washington County. In 2012 alone, Mini Indy raised more than $65,000 for United Way Dixie, providing enough funding for the organization to fund four additional non-profit agencies for 2012 and 2013 – bringing the total of charities served to 17. This includes agencies such as the Dove Center, Big Brothers Big Sisters of Southern Utah and Habitat for Humanity of Southwest Utah.

Melissa Ann Santora, Director of Community Engagement for habitat for Humanity of Southwest Utah, has volunteered at Mini Indy for several years.

“Our community is blessed by the continued success of Mini Indy,” she said.

“Without the generosity of our sponsors involved in Mini Indy, we would not be able to fund the agencies that provide important human services to our neighbors in need,” continued Rebekah Pectol, administrator, United Way Dixie.

The checkered flag will fly on Friday, March 22 at the “RidgeTop Raceway,” formerly the SGU airport. There, go-cart enthusiasts and adrenaline junkies will compete in a series of heats throughout the day. With fierce turns, obstacles and speeds up to 23.5 miles per hour, this year’s Mini Indy is sure to live up to the excitement that the race is known to deliver!

For more about Mini Indy, visit www.miniindy.org.

One Canadian “Thanksgiving,” In November

Thanksgiving does not always equal a day spent with family gathered around a food-filled table in the airline industry. In fact, many SkyWest employees spend Thanksgiving working hard to take care of the thousands of people who are flying around the country to see friends and loved ones. This includes David Miller, a SkyWest pilot based in Denver, Colo.

When David first saw his November schedule, he immediately saw that he would not have Thanksgiving off. However, in light of the holiday season, David emailed several shelters in the Winnipeg area to see if they were in need of volunteers. Siloam Mission answered: “Dear David, it is great you and your crew would like to volunteer over Thanksgiving on your layover. We have a few spaces for you, but please bring all the holiday cheer as Canadians celebrate Thanksgiving in October :-) Warm Regards, Victoria.” Though the holiday didn’t quite match up, David was excited for the chance to help.

On Nov. 22, Thanksgiving Day in the states, David awoke to low clouds, blowing snow and a wind chill of just 1° F. Undeterred, he met up with a fellow SkyWest crewmember and the two walked, as quickly as possible, to Siloam Mission. When they arrived, Victoria gave them a tour of the facilities, including its mini-hospital staffed by doctors, nurses, dentists and even chiropractors; a fully-equipped gym on the top floor; a resource room with computers; an apartment building for transitioning qualified individuals from the streets; a bedroom for emergency family shelter; separate female quarters; and a pile of donated clothes stacked so high, well, you could lose just about anything!

“It didn’t take long to realize how special this shelter is,” said David. “And the thing that really blew me away is their approach to clothing.”

At Siloam Mission, that approach is a clothing “store,” with one-on-one personal assistants to help guests find what they both need and want; all free of charge of course. No one walks out of Siloam with pants too big or shoes too small. With this methodology, Siloam bypasses the hurdle of self-consciousness and enhances the opportunity for an individual to focus on improving their lives in other more important areas.

Three hours after arriving, David and the other volunteers had served more than 350 meals to men, woman and children. David was in charge of placing three or four pickles on each plate. Of course, Corrie, the service leader, occasionally had to step in when he would try to give out a few more.

“We can’t be running out because David likes pickles and thinks everyone should get a fist full!” said Corrie.

The meals were complete with soup, sandwich, pie, bottomless coffee and a small battalion of helpful volunteers filling cups and taking plates. Many “Thank you’s,” and “Mmm, that looks great,” were spoken. The volunteers also had a chance to get to know some of the patrons.

“While waiting in line, an elderly gentleman spoke about his childhood in Russia, another stated he had a grandmother with dishes like those being used,” said David. “One gentleman, who looked about 45 years old, spoke about the apartment he was moving into that week; it would be the first place he ever had of his own.

“Taking a moment to look out over a sea of faces eating a warm meal is gratifying. Looking beyond to the windows and the 1° wind chill brings pause, knowing these folks would be out in the weather in less than an hour. It brings pause and thanks.”

The volunteers ate last and were happily surprised with a special treat from Chris, the head chef. He had prepared a Thanksgiving meal from scratch: handmade stuffing, smoked turkey, mashed potatoes, cranberry and a healthy slice of Pecan pie.

While it wasn’t a typical layover, David said it can only be described as “a wonderful experience.”

David’s willingness to serve is just one example of the incredible things SkyWest employees are doing on a daily basis, as they look for ways to help and give back whenever possible.

Results Are In! SkyWest Mini Indy Raised More Than $100,000.

The donation totals are in for SkyWest Airlines’ annual Mini Indy! Once again, the charity event was a success as it raised more than $100,000 for United Way Dixie and the SkyWest Scholarship Program.

This year, 37 teams from around the world met in St. George to race go-carts and contend for the title of Mini Indy Champion. Since its inception in 2000, Mini Indy has raised nearly one million dollars for local charities through the race itself, golf tournament, dinner, pit crew competition and more.

Sponsored by SkyWest Airlines and the City of St. George, Mini Indy is the largest event benefiting United Way Dixie. In turn, United Way Dixie provides support for a number of charitable organizations and programs in Washington County including The ARC of Washington County, a non-profit organization that promotes the human rights of people with intellectual disabilities and actively supports their inclusion through interactive activities and social events throughout their lifetimes.

“We have always appreciated our partnership with United Way Dixie and SkyWest,” said Terry Hawks, director of Washington County ARC. “We wouldn’t be able to provide the services we do without the funds generated from Mini Indy.”

The Habitat for Humanity of Southwest Utah provides low income housing and exterior home repair projects through the Brush with Kindness Program for low-income families in Washington County.

“Our partnership with United Way Dixie affords us the opportunity to offer effective and impactful home preservation services for low-income homeowners in Washington County. United Way Dixie funding literally provides the tools we use to build homes, communities and hope,” said Melissa Ann Santora, Director of Community Engagement, Habitat for Humanity of Southwest Utah.

Additionally, funds raised through Mini Indy assist with the SkyWest Scholarship Fund, helping SkyWest employees and their families achieve their educational goals.

For more information on Mini Indy 2012, including race results and statistics, visit www.miniindy.org

Pilots, Upgrade Your Career to First Class with SkyWest Airlines!

SkyWest Pilot Job Fair June 30th!

Imagine a job you love that also gives you access to over 150 cities across the US, Canada and Mexico! Each day SkyWest moves more than 60,000 travelers to destinations across North America. And although our system spans from coast to coast, our workforce is even more diverse than our route map. It’s obvious to those both inside and outside our team, something’s different at SkyWest. Those on our team have a chance to work with some of the best professionals in the airline industry.

Our Guiding Principles

• Health and Safety First

• Excellent Service and Quality

• Personal and Operational Reliability

• Fairness and Consistency

• Respect and Teamwork

• Personal and Corporate Integrity

• Superior Profitability & Efficient Use of All Resources

Visit us at our job fair Saturday, June 30th at the Hyatt Regency in Rosemont, Il. And discover how you can upgrade to a first-class career at SkyWest Airlines!

Click HERE for more information.

SkyWest Airlines: 40 Years & Flying!

On June 19, 1972, SkyWest Airlines’ six-seat aircraft took to the skies for the first official flight to Salt Lake City. At the time, we had three part-time pilots and our fleet consisted of just four aircraft. Forty years later, SkyWest operates more than 1,800 daily flights on 315 aircraft, all thanks to the help of our more than 11,000 aviation professionals.

Tuesday morning, in honor of our accomplishments and to commemorate those humble beginnings, SkyWest employees, leaders and dignitaries gathered outside our first headquarters (the old hangar at the former St. George Airport) to celebrate our history! President and COO, Russel “Chip” Childs, kicked off the event with some opening remarks and was followed by Jerry Atkin, Chairman and CEO who entertained the crowd with a variety of stories about SkyWest’s early struggles and subsequent successes thanks to the people of SkyWest. He also took a few minutes to recognize several key players in our history who helped make 40 years possible. Jerry was followed by Ralph Atkin, founder of SkyWest Airlines. Everyone at the hangar also had a chance to be a part of a historic 40-year photo!

All the speakers had very powerful things to say, but the common message was that the airline was founded on a commitment to quality and hard work. And thanks to the extraordinary people of SkyWest, that dedication has continued to keep us moving forward for 40 years.

Later, SkyWest leaders and dozens of others had an up-close view as Flight 7769 departed from the new St. George Airport, accompanied by a water cannon salute. The salute helped to recognize everything that SkyWest has been able to accomplish in the last 40 years, and serves as a starting point for the success we’ll continue to see in the years to come!

Underprivileged First Graders Explore Aviation at Our Salt Lake City SkyWest Training Center!

What’s it like to introduce first graders to the world of aviation? Just ask SkyWest flight attendant and first grade teacher Christina Hathaway.

In addition to being a flight attendant, Christina also teaches underprivileged students at Salt Lake City’s inter-city Franklin Elementary School. She recently organized a field trip for 80 students to visit SkyWest’s Salt Lake City training facility where they were introduced to the world of aviation.

The kids were awestruck. When they first walked into the multimedia room to start their tour, one young boy asked if they were already in an airplane. Sonya Wolford, SkyWest Airlines’ VP of InFlight explained that they would have a chance to see the plane soon and the boy literally jumped for joy.

During their visit, the kids were able to walk through various cabin trainers that simulate the inside of a CRJ200. They learned about important safety tasks that SkyWest flight attendants are required to know and had a chance to see some of the emergency equipment that is stored on board every SkyWest flight.

Of course, no trip to the InFlight training facility would be complete without getting a package of Biscoff cookies and some pretzels.

The kids left after the field trip dreaming about one day joining the aviation industry; one student even told a friend, “I’m going to be a flight attendant and save people.” Of course, the friend was quick to remind them that, “You have to feed them too!”