Tag Archives: Making a Difference

Nov 07

SkyWest People Support the Fight Against Breast Cancer!

Last month was Breast Cancer Awareness month and SkyWest employees from around the system teamed up to support the fight and bring awareness through generous donations and events!

Throughout the month, team members donated to the American Cancer Society for a chance to win a SkyWest CRJ200 aircraft model and SkyWest matrix jacket. Congratulations to Chicago CRJ Captain Taylor Hinson, who came away with the aircraft model, valued at $300, and ERJ First Officer Benjamin Ruth, who will take home the matrix jacket!

At the 2017 Komen Colorado Race for the Cure, employees on team “Denver Flyers” got moving for the cause, gathering donations and participating in a 5K event. At SkyWest headquarters, employees got busy in the kitchen, making treats for the annual bake sale and cooking up chili for the competitive Chili Cook-Off! While the competition was hot, hundreds of dollars were raised to benefit the American Cancer Society.

And of course, what would Breast Cancer Awareness Month be without pink? Crewmembers purchased hundreds of pink items to go with their uniforms, with funds benefitting cancer research. Pink ties, scarves and socks were proudly worn to raise awareness and remember fighters and survivors. In the air, passengers were able to buy special food and drink items with their purchases helping the fight against cancer.

Together, SkyWest people raised thousands of dollars for cancer research in October in a display of solidarity for each other and those we serve onboard each of our 2,000+ daily flights!

Sep 09

SkyWest Bands Together in Relief Efforts

In recent weeks, Mother Nature has made her presence known across the states, with Hurricane Harvey making landfall and devastating parts of Texas and Louisiana, then Hurricane Irma and Hurricane Maria following in Florida and Puero Rico respectively. In true SkyWest fashion, people stepped forward immediately asking how they could help their team members in need.

Thankfully, all SkyWest people are safe. However, several have experienced tremendous property loss due to the historic flooding. SkyWest is offering a myriad of resources to support our people, from personal outreach from leaders to SOS: Crisis Fund resources for those in Harvey’s path. Additionally, SOS: Family Assistance is available to those on an approved personal leave of absence to take time to rebuild and recuperate from the flooding. Family Assistance allows SkyWest team members to donate their user and vacation hours to those on an approved leave.

SkyWest Crisis Fund Recipients Rebuilding

Since the hurricane, SkyWest people have donated $15,000 to the SOS: Crisis Fund, with those funds going directly to SkyWest employees who’ve experienced loss from Harvey’s path. SkyWest has already granted more than $50,000 to our people and we continue to receive and fund applications as the harsh realities of the storm’s effects settle in.

In addition to directly helping our people, we’ve worked with the Red Cross and donated $10,000 to help provide aide and an American Red Cross Emergency Vehicle in flood areas. We continue to work with the Red Cross and other relief organizations to coordinate efforts on support and relief.

No matter the challenge, SkyWest people are a family and rise to support each other in times of need. And that is the Spirit of SkyWest.

Jul 10

SkyWest Partners with Habitat for Humanity to Celebrate 45 Years!

SkyWest Airlines celebrated 45 years of flight on June 19, 2017. To commemorate, SkyWest people traded their wings for shovels, hammers and work gloves to give back to the communities in which we live and work. Over the course of a few weeks, dozens of employees came together alongside Habitat for Humanity to donate their time and their muscle in the cities of Salt Lake, Denver and Chicago. Through these construction events, SkyWest people were able to map out foundations, prepare and clear lots, frame walls and complete a number of other tasks to set the framework (quite literally!) for each beneficiary’s success.

Stepping out of their traditional daily roles, participants demonstrated their goodness and willingness to give back, as well as the SkyWest commitment to teamwork and quality. As Dontay Riley of Chicago InFlight said, “The coolest part for me has been being able to…come together — not with the fixture of an airplane in front of us — and watch this organic teamwork happen.”

A Year of Giving

SkyWest will continue to celebrate 45 years of flying throughout the year with additional ways of giving back to the communities around us. Be sure to watch SkyBlog for more SkyWest happenings!

To learn more about Habitat for Humanity, visit Habitat.org

Jun 12

Pilot Becomes Life Changing Pen Pal

Thirteen-year-old Samuel and his mom have become frequent SkyWest passengers as they’ve traveled to receive treatment for Samuel’s medical complications. Last summer, while waiting to board a SkyWest aircraft, Samuel got the chance to speak to the pilot, Seattle ERJ Captain Jeff Ross. The brief interaction gave Samuel a new friend and a new outlook on life.

Samuel’s mother recently sent us a letter expressing her thanks and describing her son’s incredible experience:

This is something I’ve attempted to write many times, but I’ve never been able to find the words that accurately describe how incredible our experience has been or do this story justice…

Last summer, …[Sam] got the chance to speak to the pilot a bit… We were surprised to see the same man the next day for our return flight and happy to find out that he not only remembered Sam, but that he would once again be our captain.

The two took a photo together and Captain Ross gave Sam an email address, asking if he could forward the photo along.

Before long, they were exchanging letters and postcards. Jeff sent an old receiver of his to Sam because they fly over us heading into and out of BOI and it would allow Sam to listen and learn. He’s also sent books Sam’s way, encouraged him to keep on reading and to work hard in school and reminded him of how strong and brave he is when Sam has had to face more scary or painful procedures.

Eight months later, Sam is happier than ever, no longer saying things like he wishes he’d never been born (something that had been becoming more frequently heard because he’d grown so very weary from being different and dealing with pain).

I just wanted to thank you for hiring people like Jeff who go above and beyond on a daily basis. We have thoroughly enjoyed almost all of our flights and its because of the people you choose to hire.

As of today, Sam and Captain Jeff are good friends who spend time planning the ultimate trip they could take together if money wasn’t an issue. So far, it includes flying upside down, jumping out of a plane, visiting Legoland and Disney World and spending lots of time in a flight simulator. Sam understands this trip isn’t possible, but just dreaming about it has put a smile on his face.

Captain Jeff has changed Sam’s life, filled it with joy and helped him to deal with the things that make him different while also embracing and celebrating them at the same time because its all part of what makes Sam an incredible person.

Thank you, Captain Ross, for your compassion, kindness and leadesrhip. His is one of many amazing examples of SkyWest people making a positive difference. Read more incredible stories like this.

Interested in joining the phenomenal SkyWest team? Learn more about positions at SkyWest Airlines at www.skywest.com/careers.

Apr 24

SkyWest Pilot Brings Easter Fun on Flight

Many children wake up Easter morning excited to hunt for eggs with their families, and SkyWest Captain Vincent Wood was not going to let the children aboard his flight from Chicago to Atlanta miss that opportunity this year.

Social Media post from passenger praising Captain Wood.

Captain Wood purchased sealed plastic eggs containing sweet tarts and stickers inside and brought them onboard for kids who may have missed the morning’s festivities. Before departure, Captain Wood walked down the aisle with the green basket, letting each young passenger pick out their favorite egg (after asking permission from their parents). He also offered the treats to any adults who wanted them.

“I figured my kids were getting Easter eggs at home that morning, so the kiddos on the plane should be able to too,” said Captain Wood. “I can’t wait to do it again next year!”

The act of kindness brought joy to the passengers’ Easter morning.

One passenger, Nathan Wood, shared pictures and his thoughts on Facebook thanking the captain, “Wow! What an example of service over and above! … Happy Easter!!!! ”

Captain Wood is a great example of SkyWest’s unique culture where 12,000+ employees are continually going out of their way to provide excellent service. Learn more about SkyWest and opportunities to work with people like Captain Wood on skywest.com/careers.

Read more stories about SkyWest people making a difference.

Jan 03

SkyWest Top Service Moments of 2016

Whether it’s taking care of our fleet, our operation, our passengers or our employees, SkyWest people provide great acts of service every day of the year. With the New Year upon us, take a look at just a few of the top service stories shared with us in 2016.

Captain Praised for Act of Kindness

In April, a mother and her young children were on a late-night flight. As the mom struggled to carry her sleeping children and the family’s luggage off the aircraft, Captain Tracy Woodbury came to assist, offering to carry the sleeping toddler to help the family get home. The mother was so touched she shared the story in a Facebook post. Read the full story here.

Flight Attendant Helps Passenger Make Crucial Connection

Passenger Joe Stevens reached out to us to pass along his thanks to Flight Attendant Manuel Parra. If it wasn’t for Manuel’s service, Joe told us he likely would have missed his international flight connection to travel to his ill wife.

“I fly frequently and have never received such helpful, friendly service from any flight attendant comparable to the service I received from Manuel,” Joe said. “I told Manuel that I had a very short layover before I had to board a connecting flight to Asia to meet with my wife, who was ill. Our flight was close to an hour late leaving, and I was concerned I wouldn’t have time to make my connection.”

As promised to Joe, Manuel helped him through the immigration desk, the customs desk, the kiosk to get his boarding pass, and then through the security gate – just in time for Joe to board as the last passenger.

“For a flight attendant to offer such help is rare, and I want to let you know how much I appreciated him,” Joe continued. “I would definitely have missed my flight otherwise. Not only was his level of service far beyond what I have experienced on my many flights over the years, it was also beyond any level of customer service I have received in any industry. Manuel is much more than just an excellent flight attendant; he is an excellent person.”

CS Supervisor Flies with Unaccompanied Minor

An Aspen deaf camp counselor arrived at the local airport with a 12 year-old boy whose parents purchased a last-minute ticket home to Austin, Texas due to a family emergency. There was one problem; the flight had a connection in Denver. United Airlines does not allow unaccompanied minors under the age of 15 to travel alone during a connecting flight. The family was unaware of the policy, and the camp’s counselor was unable to accompany the boy home.

That’s when Customer Service Supervisor Zak Sidibe took it upon himself to help. On his own time, he flew as a passenger with the boy to Denver to escort him to his connecting flight back home to Austin. Zak communicated with the boy’s deaf parents via text message every step of the way. Thanks to his genuine kindness and heartfelt generosity, the family had some peace of mind knowing their son was in good hands to get home safely during a trying situation.

SLC Maintenance Team Donates Time and Talent to Leonardo Museum

Recently, mechanics at our Salt Lake City maintenance base volunteered their time and expertise to the Leonardo Museum, sharing their love for the miracle of flight with the museum’s 180,000 annual visitors. After helping to reconstruct a C-131 aircraft inside the museum for the opening of the FLIGHT exhibit earlier this year, the SkyWest maintenance team volunteered their time to restore the plane’s luster and shine. Read the full story here.

Pilot Reaches Out to Young Passenger’s Parents During Diversion

Captain Peter Wagstaff recently went the extra mile when he made sure an unaccompanied minor and his anxious parents were informed during a diversion. He sat with the boy and allowed the boy to use his phone to call his parents and let them know what had happened. We received a letter from the child’s parents thanking Captain Wagstaff.

“The captain continued to keep us updated via texts on the progress of the plane,” mother Beth Shanker said, “As a parent of an unaccompanied minor, it was a relief to know someone was watching out for my son. We really appreciated the captain’s updates. He should be commended for the customer service.”

“I’m Your Match!” SkyWest Flight Attendant Donates Kidney to Co-worker

After an ongoing battle against her kidney disorder, Tonuah Trujillo, a Seattle-based SkyWest flight attendant had received the bad news – her kidney function had declined to 12 percent, and she was going to need kidney dialysis or a transplant very soon. As Tonuah was preparing for dialysis due to the lack of donor matches, an incredible thing was taking place behind the scenes. For nearly three months, Chicago-based SkyWest flight attendant Jeanette Perez was taking numerous tests to see if she was a match for Tonuah.

“I became aware of Tonuah’s need via Facebook back in the fall. Long story short, I went through test after test to see if I was her match with the mentality of ‘if it’s meant to be, it will,’” Jeanette said. “I was finally given the go at the end of January and told Tonuah the good news. She did not know I was testing. She didn’t even know who I was really – other than our one time meeting on a Christmas deadhead.”

Read the full story here.

As illustrated by these stories – and even more from the year– SkyWest people deliver extraordinary service each day. With more than 30 million passengers this past year, SkyWest’s more than 11,500 aviation professionals have proven what it means to go above and beyond. Looking at joining the SkyWest team? Learn more by visiting www.skywest.com/careers

Dec 22

SkyWest Teams Spread Holiday Cheer

Justin Giles
Corporate Communications Coordinator

While it’s easy to get caught up in the hustle and bustle of the holiday season, SkyWest employees make time to give back to the local communities in which they work and live.

In addition to the recent Fantasy Flight in Colorado Springs and Flight to the North Pole in Milwaukee, this year SkyWest people have also contributed to local food pantries and charities, benefiting ill or underprivileged children and families during the holiday season.

Members of the SkyWest team in Salt Lake City recently gathered donations this holiday season to benefit sick children in need of smiles. Pilots, flight attendants and customer service agents rallied together and collected paper, glue, duct tape and other needed supplies for kids’ craft time at the Primary Children’s Medical Center Child Residential and Day Treatment facility.

SLC team members also worked together to support the Candy Cane Corner, a seasonal store providing holiday gifts for low-income families and individuals participating in programs at the YWCA Utah, The Road Home and Volunteers of America. Donations included toys, art supplies, stuffed animals and educational games.

“There was overwhelming support from team members in donating for both of these organizations,” said SLC administrative assistant Tiffani Jensen. ”As the donations were picked up by the organizations, you could see they were truly touched.”

Additionally, team members in St. George, Utah, participated in an annual Holiday Donation Drive. Donations were given to the Utah Food Bank, providing much-needed items to 24 local pantries and organizations. Thanks to the generosity of all who participated, 6,346 pounds of goods were donated, including 87 cases of water, more than 500 cans of food, over 200 pounds of pet food and more.

A huge thank you to everyone who contributed! Whether it’s flying children to the “North Pole,” gathering supplies to benefit charities or collecting goods for local food pantries, SkyWest people go above and beyond to extend their holiday cheer to local communities.

Dec 15

Now Boarding for the North Pole!

SkyWest’s industry-leading team works together every day of the year to carry more than 30 million passengers to 202 destinations throughout North America. Recently, the SkyWest team had the opportunity to take some very special passengers to a magical destination not found on a SkyWest route map: the North Pole!

SkyWest Fantasy Flight in Colorado Springs and the Flight to the North Pole in Milwaukee brought joy and the miracle of the holiday season to children living below poverty level, children with special needs and children suffering from serious illness. The generous efforts of SkyWest people helped create
treasured memories for these children that will last a lifetime.

The Flight to the North Pole helped brighten the season for 14 children suffering from serious illness and their families as they boarded two SkyWest CRJ200s and took a 20-minute ride to the “North Pole” (a nearby hangar decked out in holiday style!). While the ride was a short one, it provided much needed smiles and wonderment to all onboard.
The 10th annual Fantasy Flight in Colorado Springs took 49 eager children to meet Santa Claus at the “North Pole” as well! These tiny passengers, many of whom would otherwise receive little to nothing on Christmas morning, filled the CRJ700 with holiday cheer as flight attendants led the children in Christmas carols on their 30-minute journey.

As the families deplaned, they were greeted by mascots, carolers and Santa Claus himself! The “North Poles” in both Milwaukee and Colorado Springs were a child’s Christmas dreamland, complete with crafts, games, a Christmas meal and gifts from their wish lists. The goal: to provide happiness and cheer, even if for just one day. The smiles on the faces of everyone involved proved they did just that.

A special thanks to all of our team members, from Maintenance and Customer Service to Flight Ops and InFlight, for their efforts to spread holiday cheer to our special passengers. These events are just another way SkyWest people give back to the community and share the miracle of flight with even the smallest of flyers!

Dec 08

SkyWest Maintenance Teams Give Back in Salt Lake City

SkyWest’s maintenance team is among the best in the industry; and their experience working nose to tail on our four fleet types provides an unmatched level of expertise. Recently, mechanics at our SLC (Salt Lake City) maintenance base volunteered their time and expertise to the Leonardo Museum, sharing their love for the miracle of flight with the museum’s 180,000 annual visitors. After helping to reconstruct a C-131 aircraft inside the museum for the opening of the FLIGHT exhibit earlier this year, the SkyWest Maintenance team volunteered their time to restore the plane’s luster and shine.

“Working on aircraft is part of the love of being a mechanic; giving back to the community is an added bonus,” said Donovan Johnson – Coordinator Maintenance Facilities, SLC. “The Leonardo is an important part of Salt Lake, and we’re happy to do our part to make our community a little better.

Cleaning a 1950’s military era twin-engine aircraft like the C-131 is no simple task. After the museum closed each night, SkyWest people worked to buff, polish and clean the aircraft, bringing its ‘50’s era luster back for the tens of thousands of museum visitors. The volunteers worked through the night for four days straight, using various cleaning and polish equipment as they covered themselves in dust and grime to transform the aircraft from dull to sparkling. By the time they were done, the C-131 had enough shine to see your own reflection!

SkyWest mechanics are a team of nearly 1,000 professionals who work at 12 bases across the United States. They work on the regional industry’s largest – and growing – fleet of 360 aircraft from nose to tail. These highly qualified individuals provide for the safe transportation of more than 30 million SkyWest passengers each year. Their work on the Leonardo is just one example of the hard work and pride that SkyWest professionals take in every aircraft they touch. Thank you to those who volunteered their time and talents to help give back to the community.

Interested in joining our team of professional mechanics? We have openings at bases and are offering moving expense reimbursement! Click here to find out more about becoming a SkyWest mechanic and to apply.

The Leonardo Museum was created to embody the spirit of the Renaissance Man and help the community discover their inner genius. For more information about the FLIGHT exhibit at The Leonardo, click here.